SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the parameters: chest circumference-82 cm, waist circumference-61, hip circumference-86 cm, height-165 cm. I ordered the smallest size m. The jacket sat in the style of an oversize. The density of the fabric is medium. Due to the color (light colors), the fabric shines a little. Linen under the bottom is only flesh or white.
Excellent store and shop I highly recommend, shipping was fast, it's just like the publication pictures, the sweatshirt is beautiful, I loved it! The fabric is soft and comfortable to wear, it's not thick but it's not as thin as a blouse, I'll wear it in summer, the design is cute and it's very well done I am happy and very satisfied with the quality of the garment I will continue to buy here.❣️
Bright sweatshirt with inscriptions, I liked. On my parameters height 171, OG 86, ot 69 took the size m. She sat down freely. Sleeves just. Material is polyester, cotton. In the composition of more cotton. It looks bright, stylish. Inscriptions in the form of stickers. You can wear with jeans, it will look very cool. With skirts monophonic. Quality is good. Packed in zip bag. Shipping fast with tracking.
Great goods, fast shipping, am very satisfied. Recommended.
It's a little smaller than I expected if you're orienting when you see the model photo. It almost matches the size table with the exception of the 2-3 cm error there may be. If you're looking for something oversize look at the board, I wasn't looking for oversize but to serve myself simply and although the sleeves are a fair thing for my taste it meets as described.
8
everything perfect. Good quality!
Really Cotton.
Nice Fit. Looks exactly like the picture.