SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good product, pretty, quality to see in time. Fast and neat delivery.
Great panties, they fit perfectly on my 97 cm hips. Good quality and fabric. I will order more.
Good cotton panties. The material is thin, the model is neat, not sails and not strings. The store is excellent, I advise.
Thank you cool panties very satisfied I recommend the store!
Great quality product and customer service
I got it quickly, they look good. The size is normal, not small, the fabric is pleasant. Not yet worn
The parcel came quickly, panties of normal quality, the size is what you need
Panties are good, but they do not stretch very much.
Good panties, the picture before washing is harsh, after-not felt (there are similar, other style). The size is slightly different within 1 cm on the belt
Good, it's a pity that the colors did not choose themselves. Pay attention that in the picture they are 6 PCs, and in the description 3 PCs.
Reading reviews, I was afraid that small panties would come, but no, on about 90 m just right. sit perfectly, landing medium, dense, solid, stretch in moderation. The only negative-the drawing is printed, when fitting is cracked, apparently, soon it will start to fall asleep. When ordering, I wrote to the store what colors I want. Two coincided, and instead of the green, they sent mad Pink coresels, but for a change will come down. Sorry, can not attach photo. I will order more, but without a printed picture
Panties reached 3 weeks, size XL fits 46 Russian.
Good quality, cotton 100%, ביטנה color underwear. Invited size L, one small in 1 cm and from מאחרים
Request on January 20th arrived today March 23 rd.
Could not add a photo (((. Came panties, cotton, stretch, pleasant to the touch, three pieces-white, green, gray. Size fits. I definitely advise you to buy.
Качество хорошее, но размер надо брать с запасом. XL на 48 размер - мало.
A little too fair but I have not tried yet, the matter is good.
Perfect, what I wanted. Just super, I recommend.
Заказываем третий раз, как обычно все супер, и доставка и сам товар. Рекомендуюю
Take at least two more sizes than you wear. Good quality
Good, recommend
אכותי וטוב
заказала 06.01 прибыли 25.02. трек не отслеживался. ткань очень хорошая, но посмотрим как будет себя вести при носки. спасибо продавцу!
Everything is fine, the order is satisfied))
Thank you. I got the order. Thanks for the nice deal.
товар хороший
On the OB 98 take XL.
16.01.21 ordered, 28.01.21 came. Quality is super!
Perfect! I'm usually s/m, ordered the L size, and it's perfect! I love the underwear, highly recommended.
Size reduced
Good panties, correspond to the description, took the size L on OB 89
In Ukraine, a swab for 24 days. No, I'm not. On OB 96, VAGA 52 kg, rosemir L is a good man to sit. Thank you!
Good
трое трусов и все отличаются талией в один сантиметр. запаха нет.
Panties fit well at 44 size. Quality is good.
I order from this store not the first time for my wife. She likes it. ordered 12.11.20, came 23.12.20. Longer went in Russia. to the seller five stars, I recommend it to everyone
Good panties, on OB 97 came P XL. Recommend
Bottom thin fabric cozy Size XL fitted hips 103 cm from Sitting Bull לדעתי fit to 105 cm m For those that have more not fit ילחץ needs one more Wearing size European 40 In the beginning there were problem with shipping but other so the store sent the order within weekly and a half Thank you very much
Delivery took 35 days. It's fine. Products are just like the pics. I'm US size 4/EUR size 34. Thank you store.
Really liked-soft, pleasant coloring and quality. Taganrog reached in a month, the parcel was tracked all the way
Very pretty, it's just what's shown in the picture, my wife loved them, thanks to the store, I recommend
Good.
Delivery 4 weeks. Good, cotton 95%. The color is green, blue and white. Slightly tightly sat around the legs, but in fact the figure is normal. About 98 from 76, height 176 cm. The second time decided to order, the first never came. I took with coupons 3 PCs for 251 R, and with the purchase I returned the cash 9 p through https://cash4brands * Ru/referral-friends/?refid = 94762 & cashpromo = pr_94762 (replace * with.) I recommend the product and the cache service
Very nice pattern
Very good and quality. On my M L just right.
Panties of good quality.
Very comfortable. Great. Just like the description. Thank you
Came for a month, the quality is good HB, the lines are even, the threads do not stick out Dropped into the mailbox, track tracked not to the end On the OB 104 XL sat perfectly
Seems like nice panties. Delivery took about 1,5 months.
The sizes are non-standard they smaller but the fabric is comfortable and delicate