SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Panties are cool. In Vladikavkaz, the parcel came for 2 months
Дошли за 15 дней. Упакованы каждый в отдельный пакетик. К телу приятны, хлопок. Размер XL на 48. Покупала набор из 3 штук за 357 рублей.
Good panties three pieces of color beautiful for 65 kg XL but you can and L
Arrived in around two weeks thanks to combined delivery. The quality is good, as expected since it’s not the first time I buy these panties. There are as usual loose threads, but easy to adjust. As usual I recommend it, it’s very cute and comfy.
love IT! good quality!
All OK, unfortunately although stainless zamawialam juz dokladnienten same set in size XL, this time XL is duzo wieksze (wlasciwie now is OK, but wczesniej wyraznie byly zanizone sizes). The picture porownanie: XL zamowione year ago and XL ktore otrzymałam now
Low landing, look great. Fast delivery, H Pskov for 2 weeks
szybka dostawa i w końcu rozmiar na moją pupę
The order came to mistexпрес in 3 weeks Quality is good
Very nice and comfortable panties, however small XL dropped on M
Excellent as seen in pictures. Arrived on good date
Good product. Seen bought L
It came quickly, the color and shape correspond. Remained very davolna. On the hips 102 cm-l was a little bit more, I hope that they will fit on washing in the rest of the excellent everyday option for their price!
The colors are pleasant, the quality is also good. On ob98-99 took XL, do not press and do not fall off, so exactly picked up. Not tall.
Hermosos talla completa de algodón los encajes se conservan con las lavadas tengo unos que casi están igual a los nuevos es un buen producto gracias el vendedor muchísimas gracias envío rapidísimo.
Panties OK, usually stretcher M and here zamowilam size L and are OK. Unfortunately pomylkowo wyslano me some panties in different color and size. Besides all is OK. Recommend
Perfectly as pictured, recommend, very nice feel Cotton
The order is good. I order M size. But I can order L because it is a litlle bit smaller sizes. I normally use S/M underwear. Maybe now when is a one size smaller will leave prints on your pants when you wear them. But already is good. The material is nice. I recommend.
Cool underwear
UNDERWEAR SUPER GOOD GATUNKOWO, NICELY PACKAGED. RECOMMEND 100%. FAST SHIPPING.
Super panties, cotton, breathable, very well made and rozmiarowo suitable. I wybrałam size L. Recommend salesman
Very comfortable material, incredibly convenient, you can take your size, recommend.
Very cool panties. Zamówiłam size larger than I wear normally and is OK.
Material comfortable, very comfortable and look cool, recommend :)
Very nicely crafted and cool cotton. Casual female I wear size S, but suggesting the opiniami wzięłam size M and are a little looser. Very fast delivery to Poland.
Good quality. Thank you!
Good workmanship, nice colors.
OK though black future much smaller
Great quality, lie very well. Some of the better panty what zamawiałam. Recommend
Very good stuff, well made. Nice colors. I have to wait for this package about 3 month but it was worth it. Size is good. If u were L order L. I would definitely recommend it for u. If u know it before i would order more sets, but waiting 3 months doesn’t apper to me.
Nice panties. On the ass 102 cm, the size XXL approached well.
Trusses are cool, I order not the first time, I like it very much.
Delivery over a month, Courier, all compatible with description
At the deadline came. Well packed. The store put a gift. Thank you
Super I loved them they arrived fast a month exactly I recommend
Order dotarło in 18 days. Underwear beautiful, well made. Super. Recommend
The product is soft and comfortable, elastic, no defects or small hooks, impeccable! Comes in individual bags.
Delivery within a month. Each panties was packed in a separate package. On the hips 93-96 came up size XL, do not crash. Photo with tags made immediately after the opening of the parcel, then photo without birok-after hand washing. Bought in the period of sales, with an additional promotional code came out a very funny amount, so the underwear is very satisfied. Neat seams, good composition. I'll add a comment after a while
Neat, but very thin, for the summer is the most. The colors are very delicate
Good quality, comfortable, by tags need to work hand, fast delivery about a month
All right. Underwear is well made. Fast wysylka. Sure zamowie Poraz again. Recommend
Very good quality. 95% cotton.
Quality is good. Corresponds to the photo and description. XXL on the Ob 110 sat perfectly, not in tension.
I'm a size xs but this fit me. although a small would fit better
They are perfect!! I love them! It suits perfectly! It came in 2 weeks to UK!
I am zachwycona product, super quality, size wzięłam L, although casual I Wear S/M Parcel przywiózł Courier, recommend this shop I will order still
Good, soft, good quality .. I advise .. not malomerki
Size L is European S (34/36)
Recommend. Nicely lie and are comfortable. Quality very decent. Wzięłam size bigger, but I think that my standard size also will be good. Definitely zamówię more. Fast shipping, less than two weeks and order was U me.
Super, delivery 2 weeks. Wzięłam size M, usually I wear XS and is OK