SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good.
Very beautiful!!!
I don't like it.
Very beautiful watch. Fast shipping to Algeria
They are super!!!
didn't take to long to receive looks ok
lindo
Lo ameeeee
jolie
The parcel came very quickly. Tracked. I liked the watch, I definitely advise. The bracelet fell under its wrist.
lovely
nice
Exactly as described
Beautiful
I like the watch. Sorry it took to get.
Watch one in one as in the photo, a little heavy, everything is perfect I'm glad.
is beautiful.
no me gustó. súper débil
I'm happy with the purchase. so beautiful
Arrived in good condition, well packed.
Too beautiful, in love. Thank you
received thanks
It's cool, i hope it gets longer before fading up or it never fade at all
Watch very beautiful, we will use to better evaluate the product.
quality is qood but one stone is missing that's why i m refund my money but the watch is so beautiful and worthfull at this cost
watch is good but packing is soo poor
Stone missing.
It’s cute. Rhinestones look cheap. It’s way too big on wrist.
Unfortunately, I did not like them for me, they turned out to be big, I'm telling my mother
I arrive about two months to arrive but I am very satisfied I recommend
Watch chic really liked, well packed. Come on time. But the bigger minus they are big on my hand, I can remove without difficulty not to stretch.
Thanks for the refund
Beautiful I certainly recommend it as the one in the photo was a beautiful gift
I am very satisfied.
This one of the best watches i ever buyed, fast shipping, i recommend this store, thank you.
I didn’t receive my order and the buyer protection has run out, I want my money back
Like the product very good
Same description, very pretty.
Good store fast shipping and good product
Thanks for this service, the store is reliable
Very cool
bellissimo
Excellent quality I like very much I am grateful to the store and thank you very much best regards
It's nice,
Часы понравились! К сожалению пошла аллергия на металл. Как буду носить не знаю
The goods came on time, the whole, a little too big, looks expensive.
ottimo
Everything perfect my love the watch
Muito Bonito de boa qualidade
good