SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent panties, fast delivery. For the third time I order from this store! Thank you for the quality of the goods.
трусики маленького размера на девочку 5 класса. качество и вид хорошие
I ordered 23.03, the goods came 07.04. We took the size "10" for a girl of 11 years. In appearance at first it seemed that they would be huge on her, but black panties sat just in size, the rest are very slightly too big (but this is not a problem). Quality is normal. The order is satisfied.
Отличное качество подошли
I order the second time, everything is OK. 14 size approached a slender girl 152 cm
Quality is good for a girl of 9 years old skinny just
Was delivery, panties are good
Thank you, as always everything is wonderful!
все на высшем уровне, это повторно беру, все отлично качестве на высоте плотные и тянутся, буду снова и снова брать в этом магазине молодцы
Come quickly. Quality is good. For 7 years came up, but the child is tight.
Good panties, I take it 2 times already. Thank you.
Хорошие трусики. Хлопок
It's fine. Quickly.
Excellent.
ok
Normal panties, but 2 pcs. A little less.
Panties are great. Stylish coloring. Material is cotton. I took it for a gift. Gift appreciated, really liked
Good panties, their money are worth. Cotton, rubberized print
Super!
Top
Panties are wonderful. Beautiful. There are no questions to them. But the store could be a little more clientoriented, for this I shoot one star.
its perfect quality! soft cotton. i like this! but its too big for my 11 years old daughter, so i take it for myself;)
Description matches. On height 146, skinny girl order 10 All excellent village
Good, quality panties. size perfectly approached.
I liked it!
Always is great: size, quality and color are wonderful. I recommend this store.
Excellent quality. very fast delivery.
Arrived very fast less than 1 month. The panties are great and very pretty
Nice panties! On the girl 11 years old took R. 14, the quality is super! Thank you! come very quickly!
Well sit, liked
Very cute panties, beautiful. My daughter is happy. Came very quickly, literally in two weeks. Thank you.
The goods did not come, the money was returned.
Cute panties. I do not know how they will be in the sock. The drawing will lose its appearance through a couple of washings. Delivery to Minsk is very fast
We came for 2 types of wine. Panties are two-class. I recommend it.
Shvidko, the description of that photo.
The goods never came very sorry for three months waited
I did not communicate with the store. Size 20 by 44 R RF Ordinary panties, cotton. Drawing rubber Bought for 399 4 PCs
Cool panties
Malomerki
I did not receive the goods
Fine quality! The child is delighted))
Good qulity.
Somewhat small but good and beautiful
Quality is not bad, we take not the first time.
Quality is good, cotton, not the first time I take
Size does not match description
For 10 years very large
Like that. All different size.
Small carving
Big Ones