SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Бейсболка хорошая, но посылка шла просто ооооооочень долго. Три месяца до Белгородской области.
Пришло быстро . Бейсболка невысокая , на картинке кажется выше . Застёжка почему то пластиковая , хотя на картинке матерчатая с металлическим замком . Не рекомендую .
Кепка хорошая, мужу понравилась! Все отлично, рекомендую :)
Good quality
Good
Sieht super aus !!!
The Shield doesn't come out the same as the photo looks but it's not ecxact.
Great hat fast shipping
בסדר
дастаўка ў Літву за тры тыдні
I order it for the second time. Very good quality goods
I ordered my husband, delivered quickly. Quality is satisfied. Of the minuses, what is sufficient is wide, not every type of person will do.
Thank you! It's OK!
Описание не точно
Excellent baseball cap, dense fabric
The inaccurate description came different from the picture.
Excellent cap, the line is good
Packaging was terrible shape is not the same as shown in picture
Goods consistent with the description, fast delivery. Recommend supplier 5 *
Hat it came to me in the packaging beautiful מיקצועית quick thank you very much Israel
2 caps Kegels arrived at me in the packaging beautiful מיקצועית quick thank you very much Israel
poor quality
Nice
Super quality
God
Cheap price business wallet
Thank you. Satisfied with the goods and packaging))
Thank you!
No like
Good quality
Corresponds to the description
good
Very neat! Beautiful color! Goood quality
Product Code shipping quickly arrive after minnows with the later brought in Mian products
Pas reçu
The cap came in the package crumpled. Straighten or not is not clear.
Keep product introduction
On the photo behind the size of the cap is adjusted with a metal clip, in reality-cheap plastic type "pestle-hole" as on caps of a century ago. In the rest, the quality for such money is decent.
Excellent Product
Very good quality! Outstanding fitting and well built. Thank you!
Quality not top!!
Perfect and fast
The product does not correspond to the description, in the part of the fastening, it is plastic, but
ok
All is well, good quality
Perfectly matches, taken burgundy red color. Perfect
Cap fire, as in the photo, not small, looks very good, I advise, in the RB month.
OK
Packed not very well. Quality cotton fabric. Sewing the threads and uneven seam. The volumetric embroidery of the flag in the places of puncture of the needle in the holes is visible white lining. The size will fit the big head calmly, I have 60 decent stock. In general, the product does not cost their money, in such a price there is more quality.
Good quality