SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i purchased black umbrella and black case for it. got black umbrella and gray case.
Delivery to Moscow 9 days. Umbrella light.
Came weeks for 2 to Italy. Quality norms!
배송 빠르네요
melhor que eu esperava!
Received the goods good umbrella convenient as a picture I like to recommend)
Goods good but very long delivery, umbrella mechanical very small size, what is the most perfect for a ladies' handbag.. color as in the picture is bright and saturated
The parcel went very long, but not on the fault of the store. Courier delivery to Moscow region. The seller is responsible and sociable.
Geeks, long fed with promises, so nothing came... AliExpress did not help, although the dispute was opened, at the end of the dispute, he stupidly closed in favor of the store .. do not buy please from this lying cheater, he feeds promises, and he does not send anything himself. in 7 years of shopping here, this is the most Worst prod, damn it with its store!!! People!!! Do not buy nothing from him!!! Three months in vain expectations, a cat under the tail!!! I wanted to buy an umbrella from them, but I got a bite!!!! All health in Ng, and I will sell less buyers!!! Damn you!!
Small and tough
The goods is according to the description
In the case did not try, looks super
Зонт весь помятый, не автоматический, честно - держится на соплях, в ветер с ним выходить вообще нельзя. Очень хилый. Но зато красивый цвет
Товар пришёл. Шёл в Московскую область около месяца . Товар соответствует описанию , очень миниатюрный . Очень туго открывается , пока в деле не проверяла так как сейчас зима.
Wrong Color. I ordered orange and yellow came
el artículo es igual qie la imagen, pero con dos días de uso ya se ha roto
The umbrella is very light, but flimsy, has not yet used, but I'm afraid that it will not live for a long time ((
Impregnation of the umbrella is very fetal, and the cover is quite bad. Rag and stick out threads.
The umbrella is really small, completely mechanical. I think for a child just right
Umbrella cool. The order came quickly. Ordered the second December, received December 19. I took it for a gift. I think I will.
Unfortunately I have not received the 2 umbrellas I ordered. The strange thing was that the tracking system marked my package as having been signed for and delivered, even though I have not signed anything or received anything. I wonder if there is something wrong with the tracking system or if they delivered the package to the wrong person/address. My bet is on the tracking system (epacket) - the tracking information is not as detailed as in other systems, so it doesn't seem very reliable. I was really looking forward to the umbrellas, they seem very nice and I need them for the winter. Still waiting to see how Aliexpress will handle this dispute.
Excellent quality !!!
The umbrella is quite flimsy, it opens with difficulty, I'm afraid to break. Let's see how it will be in circulation. Courier delivery month
- Item was not in the package. - I informed the store. - I asked resend me, but seller want extra 2 USD to new shipping cost. - Seller refund me the item price, but I lost the 50% of the shipping cost.
Today, I received it safely. Thank you very much.
Perfect for bag
Delivery month. I ordered two. The covers are a little crumpled, but it's okay. Packed all in cellophane bags (and covers and umbrellas themselves).
it doesn't open very smoothly.
A small, neat umbrella, such as I wanted. Slightly tight opens, but I think it will develop with time, fast delivery, I recommend the store
Just like in the picture is amazing
Terrible! The order was not tracked, after two months and did not come, the store urges to wait, so that the deadline for opening a dispute came out! I do not advise here to buy anything, wasted time, money and empty expectations
Perfect product for carrying in backpack or bag.
Broke down on the first day☝
Preparation and shipment of the item very fast. Correct packaging and in good condition. It meets the description and looks good quality.
Parfait
Delivery month to Ryazan. In the application Ali track was not tracked, in the third party app there is some way through the stump deck, as a result, a month later, they call me and say that in the sdek in my name the parcel, the track had to find out by phone number in support. As a result, the umbrella was delivered, but a convincing request for the store-give the correct track numbers, so that customers do not get nervous. To the umbrella there are no complaints, easy, beautiful, like from the picture. While it was already falling snow, I will test later.
Umbrella norms, the current is small in open form, you can say children's and flimsy. You can get to the bus, but in the rain on this I would not. The cover is excellent, even great for such an umbrella. The price is definitely high for it.
okkkkkkk
Great, it's just like in the pictures, very happy
Excellent micro umbrella.
Very gentle
The color is not the one that i have ordered. I received a bright green.
Packed well. Umbrella quality
Long delivery. Got a courier. The umbrella is super comfortable. so that it always lies in the bag
The color of the capsula is different but in general the umbrella is good. Small and light-weight as was expected. Ordered on 24 Oct and received on 13 Nov in Kyiv.
Super fast shipping, 8 days received at home (Spain) The article same as in the photos and description. Do not need communication with the store. Everything is perfect. Claims
It's more Pequeño than I thought now there's jtl the hardness
Hasan Mardini
Very nice umbrella. Packed in a cover. Small size. Cloth is dense, I thought it would be worse. I took it for my daughter. Let's see how long it will last, I hope even for a couple of years. I did not communicate with the store.
Ideal for children to carry it in the backpack, the open size is perfect.