SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My proportion is 161cm/61kg. It was oversized for me. Good quality for its price. I could go one size bigger to get a more oversized look. But overall really good
So soft and cozy Just bomb
Everything perfectly fit in size, the quality is super, warm
Trooop Nice take a size above see two for an oversize effect :) super fast delivery
No pictures, unfortunately, took the girl, she is very happy!
Superb good quality! Take a size L if we make M.
parfait
I had a little apprehension in the quality of the fabric but it looks like a sweatshirt Asos! Writing is not super quality but for the price it is a very good sweatshirt, do not hesitate to overcut I'm M and I measure 1m77 and I took a XL it will oversize me it's nikel
matière parfait et agréable, très chaud par contre il y a comme de la laine à l'intérieur parfait pour l'été, j'ai pris une taille L pour un effet un peu oversize mais je recommence XL, très bonne communication avec le livreur et livraison très rapide ( 1-2 semaines ) je recommande !!!
Cool sweatshirt. Fast shipping. Quality, warm on fleece.
The sweater is incredible really perfect size I love!!
I didn’t receive the hoodie, and now the company blocked me
Дочка заказывала с моего акаунта 5 позиций из одежды. Осталась довольна. Качество хорошее! Доставили быстро,да ещё и одной посылкой!
The product is perfect, the quality is sublime. The only fault is the size... He's really too big while I only took M
Good material 100 cotton dense for with Ka oversize
Это худи мне очень понравилось, в Белорусь пришло за 2 недели, советую
Really super happy it is perfect super quality keep warm and the delivery is extremely fast I recommend 100%
Really good product ! Good quality I love it
He is too beautiful bsbduywys
Fast delivery, compliant item and good quality. I measure 1m56 for 52 kg and the size L is perfect with the oversize effect I wanted. I really recommend this article, go you will not regret it
Она стоит своих денег, очень приятная и удобная
Beautiful I took size XL for an oversize (S in normal time) so really L at least for oversize but the XL is perfect while I'm 1m60
Well, shit, I really wanted an oversize, but it's a giant thing, I should have taken a SKU. Quality is good!
Received in 16 days. Product conforms to the description. Good quality (fleece interior). Sweatshirt ordered in L for a perfect Oversize effect (usual size S). I will order another model. I recommend this store.
God bless!!!! She is divine, take it, you will not regret it. Warm, soft, cozy, I'm happy At 169 86/59/90 took XL, weight 52
Trop beau
Very fast delivery. Quality Super, the jacket is dense and warm, oversize. On height 175 not short and sleeves ideal in length))) parameters 90-66-96
Identical to the photo, I made M and I took the size indicated for an oversize effect
Quality is super. Came to Moscow region for 2,5 weeks
Very cool hoodie!!! Thank you store ^ ^ (don't pay attention to dirty mirror, haha)
As in the picture
Took M size for height 168 cm and weight 61 kg. Quality is good
It is beautiful, take size l and I stay great, very good material and thick, fast shipping I recommend
Size took on reviews. Big. Long, but not scary
Came in two weeks later. Quality is good. On height 173 took the size of XL. Print quality. The material is not synthetic. On the last photo you can see the wrong side on the background with a sweatshirt from the birch. The fabric is not thin (autumn-spring).
It's okay. The goods came quickly. No marriage. Corresponds to the description.
Très beau tout doux a l’intérieur est plutôt lourd donc c’est de la bonne qualité
This sweater is great, super quality and the price too
Cool hoodie, it goes oversize, I think, ordering the size s (like I) will be enough for you)
Top, good material
very soft and comfy, looks just like picture. size up!
Im amazed, i didnt expect this quality for this price, 100% Thick cotton, sleeves a bit short, but i orderd the right size, it fits great.
Very nice sweater just take a size above for an oversize effect, the sweater is super beautiful, soft and it keeps warm
The fabric is serious well, it is really hot not at all disappointed
Corresponds to the descent and keeps warm. I recommend
Fast delivery and product corresponding to the description. Very good quality.
Absolutely LOVE IT! Extremely soft and looks exactly like the pictures!
Very nice sweatshirt
All elegant, very recommend, nice touch
It looks not bad, took 2 sizes more that there was an oversize, but it was possible and more, the length is not very long, as for oversea. Inside fleece, print like also well printed, I hope after washing does not use and does not cough