SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The sweater is beautiful, warm, sat down as an oversize at 96-86-116 height 170, in a tight fit it would be ugly. Very satisfied with the purchase. The store sent on the same day.
At 48 Russian was too big. It is necessary to take HL, but the quality is cool
I really liked the sweater, it looks great, good quality, the yarn is soft, but keeps the shape. Not pricked. Size wayala M-height 162, weight 56 kg, 90/74/97. And the sweater to me just, suitable sleeve length, width. Tired of the oversize, M sits freely, not tight, see the photo. Delivery to Kiev 3 weeks. Thank you.
Очень приятный к телу, думала будет немного длиннее, товаром довольна
Niquel
Классный . Вятка толстая . Качество отличное . Рекомендую .
The sweater is very cool. On the size 42 oversize. Very nice to the body, the quality is good. Shipping fast. Everyone is happy :)
I received my package it was very fast and very nice supplier,as in the photo.thank you I recommend it!
Jumper liked, did not expect that such a large, but it looks good-a decent oversize. Warm, viscous dense, I recommend.
Loved, very soft, such as in picture, Recommend will not regret. Loved very sorry that is no longer available, I want a white. Came in 13 days.
Super
Product quality is excellent.Like it!!!
A good sweater, as in the photo. And not at all, as they write in the reviews .. My parameters are 90*72*97, M-Ka village is not voluminous, as it is now relevant, it's pretty much in the body. Dostatka OK.
Nice fabric; size match
Good, warm, soft, dense. On my height 172 cm and OG 107/OB 111 took XL.
Good quality, fast shipping!Thanks!
Very thick sweater, take 2 sizes above his to have the French size
Quality fire! It came very quickly. 8 days to Estonia!
Trusted store
Nice sweater! Very soft, the threads do not stick out, warm. Slightly wrong with the size. On the size 42, M sits not very voluminous, you can safely order 2 bigger sizes. Arrived in Moscow in 9 days
Delivery within three weeks, everything was tracked.
The sweater is very good. Such as in the photo. Totally satisfied
Super!!!! i recommend!!!!
Quality Super, delivery fast, to Omsk in 14 days with full tracking
Chic sweater! 100% satisfied
I am very satisfied with this shopping experience , thank AliExpress
Quality is good. Soft, beautiful white color, pleasant to the body. Cons also found, unfortunately (I have a height of 167 cm parameters 92-70-95. Sleeves straight back to back in length. But the length of the sweater itself... I expected that it would be longer. On me length to the bottom of the abdomen, raise hands and a sweater to the navel (I'll attach a photo later
The color is snow-white. Exactly as in the photo, thin knitting. Quality is good. Recommend.
The sweater in the photo seems to have to be wide and thick, but in the end it's very tight and looks more like a top than a sweater. The texture is good and the color is the order.
Cool sweater, good quality
Soft and pretty Top
The store had a big discount, agreed on 1 piece, it came out 260r.
The store is a fraud. Sent an empty package. In personal reports threatened that if I did not put 5 stars will not refund. Money returned through dispute, with support from AliExpress. I do not advise to contact
The sweater is of good quality, without wool, which is very pleased, corresponds to the description. Soft, pleasant to the touch. Advise!!! The size matches the size grid.
The quality of the sweater is really good. Soft, pleasant to the body acrylic. Tight knitting. Does not stretch. Does not shine through. At its 42-44 size, height 172, og-87, ot-65, ob-94, 58 kg., I ordered M-ku in white. I counted on a small oversize. It didn't work. The sweater sat neatly on the body, but without a tight fit. A sufficiently high neck, moderately wrapped around the neck without a lapel. The length of the sleeve is correct. Beautifully looks wide decorative elastic band. I recommend to buy. Thank you store!!!
The quality is good, but there is a hole on the sleeve, because of this, the evaluation is reduced (
Sweaters really liked. Quality and dense.
I ordered 5 sweaters at 95% discounts. As a result, the store dived that he had to negotiate for one black sweater (XL size). I thought it would be an oversize, but as it turned out to sit like L or even m size. The sweater is definitely not like in the photo. So be careful.
Nice jacket.
Thank you
Good qulity. The store is responsive. Recommend.
all ok
I ordered XL, I thought there would be at least some oversize. As a result, on my size M, the sweater is short and narrow. Very narrow sleeves. It is not the same as in the store's photo. The fabric is pleasant, soft, but it looks not the same as in the picture! I'll wear it, but I waited for a little other thing. Delivery two weeks to Moscow.
Неплохой свитерок, но материал синтетика полная!!!
Excellent,quality looks really good. Excellent store supper helpful and will definitely buy again!
Very good and deliver was fast great congratulations store
Seller is very professional and a great communicator,very nice~~
Pas du tout comme sur la photo j’ai commandé un XL et le pull est court ET pas large du tout très déçu
Белоснежный свитер, как на фото. Спасибо, все отлично!