SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product!!
It is cute, I would have preferred that the rod to insert the roll not sporgesse from the rest of the structure, but overall I like.
Super. Maar wel Jammer dat er bij 1 een 3M sticker zat om te plakken en bij de andere niet
Wonderful just like on the picture and the quality is good
Fit perfectly
Товар получила, но повреждённый, сильно искривлён, коробка старая, мятая, держалась на скотче. Продавец на контакт не шёл. Али вернул 300 руб в качестве компенсации за повреждённый товар, тк возвращать я не захотела ( возврат платный)
Just as i expected thank you, definitely ordering again
Quality at the level, satisfied
The store is good, I advise. The goods are excellent, good quality. Came on time.
Great holder. Fully corresponds to the description. Heavy, solid. Very satisfied with the goods!
As shown in the picture
It came quickly. In the kit there was no double-sided Scotch tape for fastening. The pin on which the paper roll Hung was slightly beveled up. It is screwed to the base with two screws, but for some reason you can straighten it out. For the sake of interest, I unscrewed the screws: I saw that mounting the screws to this pin is flimsy. In general, the product corresponds to the description and its price.
Excellent product.
All as in the description
The store said ששולח glue but not send ככה twice, rope.
Excellent, beautiful, well done
Very good. Beatiful.
The holder is cool, just as in the description, came well packed, in a box and anther, self-tapping in the kit, they have not yet fixed on the wall. The parcel came a day ahead of time, on the way 2 weeks, I will add a review later.
Good quality product
Looks good, a little curve
great product
отличный держатель
Заказ пришел быстро, товар, как на фотографии, я всем довольна
very useful
Спасибо! Все хорошо
Very beautiful, without scratches. Fast delivery. Thank you
I like it a lot though it takes a month to arrive, but I recommend it, it's worth it.
Exactly as described. Excellent transaction.
хорошего качества (очень крепкая конструкция), очень понравилось что сам держатель можно открутить от конструкции и легко заменить рулон бумаги, если очень мало места. Продавец хороший рекомендую
To the country of destination it came quickly, but the track changed and did not move on the parcel and somehow went around the country for a long time.
The goods received, faster than expected, the quality corresponds to the description and expectations. Seller recommend.
Exactly such as in the description, I recommend
The store sent type 5 instead of type 2 black, claimed I was wrong. Although the difference is obvious between a shiny, dark gray holder with a diagonal arrangement of fasteners (type 2) and a matte, black holder with 5 horizontal mounts (type 2). The adhesive pad was also absent. Money returned refused, by AliExpress decision returned half the cost.
A grade
Fast delivery to Moscow.
There are small Kokki and scratches. It came quickly
Looks worthy
Very fast delivered, looks fashionable, fits in the entire interior of our guests toilet very pure. The quality is good (light paint damage to the hole for the screw, missing but not to). For offered price is overall a very gelungener purchase, continue to recommend!
Perfect!!
без сколов, хорошо упаковано. приклеила на клей по плитке, скотч и крепеж в наборе, но не использовала
Quickly, everything is whole, pleasant to the touch and looks beautiful, pasted with Scotch and everything holds tight
Hyper-fast concerned, and fine quality. Seller thanks
Качественная вещь! Есть и наклейка и крепления!
The shipment was in 10 days but arrived in 16 to Madrid. Very nice stand, well finished and weighs little. It only comes with wall anchoring, not glue.
All qualitatively, without chips! In the kit there was a mount and plugs black! Thanks to the store)))
Arrived on time, black matte as expected. Fits a iPhone Max up quietly. Quality OK value. Recommend
The goods were sent and delivered quickly. I am very pleased with the quality
Three good
Recommend!
Ottimo