SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
my second time buying these watches! I have almost every color. they are perfect for leggings and tennis shoe wear
super watches :)
i didn't receive the order but store sent my money back
Perfect !
Perfect!
доставка по вине почты, очень долгая 3 месяца, качество хорошее
Very fast delivery about 10 days and nice watch
Shipped faster than I expected. description is accurate. cute piece to add to my collection.
I did not communicate with the store. Delivery fast-11/06 made an order, 29/06 hours received at the mail to Moscow. The watch came complete with a battery-put on and went) the strap will fit any hand. Seller and recommend!
Everything ok
The watch came well packed. Look stylish. Big enough. It's been a long time.
The order arrived but it was damaged
Super Kids Love ist
Nice watch. Like Matt. The strap is very soft. Thank you very much to the store.
lovely watches, thank you!
Same as picture. Quick delivery
I ordered 28.04.20,9.05. The parcel was already in Ukraine, but I could only get it 14.06.20. and all because the store did not correctly specify the phone number, the parcel sent back to China, I don't know how much I figured out where the parcel was, fixed the seller's mistake, I finally got my watch. About the watch: The color is graphite, light, the bracelet is not quality, for a long time not enough, but what you can want for such money, on this norm!
The clock received three months after the order, sent for a long and long time reached me by mail. Even opened a dispute. The watch is good, looking at the hand is not bad for such money, but the strap will have to be changed, it is very thin
It's clearer than the one in the photo.
I haven't received my shipment it's been a long time and they don't want my money back
The quality is average. The packaging is terrible. Like they didn't hit the mail. Surprisingly
ok
They didn't. Have returned money
baterry is low
My parcel is lost. Didn't get it. Someone else got it :)
The strap material a little bad
Watch cool But had have black color and came navy blue.
The watch came very quickly, with which I order them for the second time, first took the daughter, then herself. And both times delivered very quickly. The quality is cool. They look very stylish. Packed were good. Recommend
As for zdieciu cool
Work well, happy
All good bacano
looks great
Looks ok. I don't know if it works, not kupiłam yet to It battery. Color lighter than the auction. But as for such a price: I think worth buying. Not looks cheap. Pack has come in approx. Month.
All OK
Not quite black, rather dark blue, but even better. It's like it. Thank you, store
The item is good, but the strap quality is not very. It's been a long time, but it's more because of our mail.
very beautiful watches.
Perecto
Zamówiłam black, came Navy:/
They are very cute, as shown in the image, the pulse is soft. Very satisfied, thank you very much!
Slap-up heavy, beautiful watch
Came with the marriage, the minute arrow hangs, I will try to repair
Perfect!
Good watches, go
All OK, came on time, the description correspond;)
t
The watch came on time, but broken how now to open the dispute?
Great, all like on pics.
The watch is bigger than expected, somehow on hand pops-up a bit and looks very thick. I ordered a full black watch, and I got a darkish blue one. I don't really like the colour.
ok