SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice quality, the size is a little big for me. But I like the design
Very nice thank you. Greetings
On my parameters 100 82-102 came well, who likes more freely you need to take a larger size. The color is pale, pale pink, the cat is glued tightly. On my height 172 cm to the middle of the thigh. Delivered relatively quickly, in a month.
The fabric is good, not transparent, but did not please with the size, ordered 5XL, it turned out to be large, but with sports pants will go
27 декабря сделала заказ, получила в магазине Пятёрочка 11 января. Футболка отличная, хлопок 100%. Единственное, сомнения на счёт рисунка. Котэ сделан либо краска, либо клеенчатая наклейка. Я плохо разбираюсь. Размер подошёл отлично. Мои параметры рост155 ог90от74об96 вес 60 плечи 42. Продавцу спасибо за хорошее качество товара
Well received good quality fast I highly recommend this store xiexie
Mike norm, at first glance, until she wore. Pretty even very
Good T-shirt, cat sticker. Previously took a yellow color, the sticker was much less. At 96-78-100 took the size of L.
Normal T-shirt for a normal price. Fit in size. Description exact. The fabric is pleasant, I will wear it with pleasure. Thanks store
Fabric is good. Stitched smoothly, threads do not stick out. 305₽. XXL og 112
Cool T-shirt. On the size 52-54 took 4XL
It worked. Quality is good. For a gift, thank you.
Very fast delivery, T-shirt Super... only it was necessary to take a smaller size
Super. Different than expected.. black print is rigid. But size is good. I am M and i ordered L for oversized fit.
I took like a home T-shirt, a T-shirt is too simple, a picture as a client
Good daughter liked
A good T-shirt, dense fabric, the only negative-drawing sticker, I think it will quickly crack and fall off. The store is reliable, sent quickly
T-shirt is normal, though I smell after washing the pic pattern will be. And so I'm 52-54 norms size
Delivery is very fast, in the Kaluga region Per 1,5 weeks, track tracked. The packing is not damaged, all as in the description, I recommend, thank you. I bought it on discount) the color is green, just the phone does not pass))
I have bought many things from this store and have never had a problem ;)
Thought would be longer. But is good.
Very nice shirt, a little bit small, but good price and good quality.
ok
Pale cat print
Im XS-Small ( 88/ 60/ 90 cm ). So for me its big, but i like! Nice for home. And also, quality better than tshirt from HM. After washing machine didnt changed the fit. Thanks for fast shipping too.
Very cute
Very long shipping. The parcel was not tracked. Opened a dispute, the store just wait. In the end, all the same came.
Loved!! Simple but great