SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of 4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect. The size is small, so I recommend ordering 2 more sizes.
I ordered size L and it's very small
Excellent product as described, will buy again, very fast delivery.
Fast delivery, quality ok
Very good product. XXL for standard European male
i’m 175cm/65 kg. L size is good.
Very small size
The goods came in three weeks. All as in the picture and in the description. The dimensional grid corresponds. I definitely recommend the store.
I love it!
Is perfect
All in size!
Delivery is fast, with the store did not communicate. The quality is normal, the body is pleasant. Slightly did not guess with the size. But in general, my husband liked it.
..
Corresponds to the description. Good qulity. I came in a month.
Спасибо, очень довольны. Состав ткани хороший. Доставлено в срок.
very good items
Рост 177 вес 75, xxl длинна рукава впритык
Cumple con la descripción del artículo, tardó demasiado en llegar pero agradezco al vendedor por extender el periodo de protección a cliente. muy buen producto.
мне понравилось и качество и сама работа ,главное муж недоволен, этим я очень рада, рекомендую
очень хорошее качество,и очень чуткий продавец. рекомендую
отлично подошло
très bon, comme sur la photo. reçus rapidement, je recommande !
conforme à la description
3xl pour un xl France. sinon le pull est top class.
Sweaters chic!!! The husband has been wearing for the third year. I order different colors. I really like the sock. Do not shed, do not cough, do not stretch. I take the size of XL on M, all as per the dimensions to sell. They're true. The sweater is not tight, very good. Height 172, weight 68 kg
The parcel went more than 2 months, but I liked the sweater. The size corresponds to the table. Let's see how it will look after washing. Then I'll add a tip.
Like product, found that could be a little better as pictured, but all too right
20.06 ordered, 15.07 received. With the size guessed. At 172/65 took XXL. Shoulders and sleeves just right, from below a little loose. The seams are neat, the fabric is soft to the touch. Orders are satisfied. To the store Five Stars!!!
Fabric not good
Quality ok but 3xl is like M
lithuanian ok
He never made it.
Very nice Quality. I am 5"9 and can wight 84kg. Average build. M-3xl fits well. I reccomend.
Not yet received is in delivery process .... waiting chegar....de because post additional comment
I never get the profuct.
XXL came on M. Description matches. All as in the photo of the store. Track tracked, seller before shipment refined the sizes. In general, the purchase is satisfied.
Tardo much in directions
Very good but size very very small!!! Very long delivery.
The goods are delivered to another city. I got the mail back. Lost time. The money was returned.
Great...
At 48 50 took XL. I sat perfectly, not short.
The jumper is good, the quality is factory, in cool weather the most it. Thin, but dense. The dimensional grid corresponds, at 52 the size of the villages is excellent. Delivery sooo long, there is a small smell, but I think that after washing it will leave.
The goods never came, stuck somewhere in China, judging by the track. The store said he would extend the delivery time because of the quarantine, I agreed. But it turned out that the deadline remained, as was the time of the dociavka simply expired. The dispute opened, but for some reason automatically the track began to show that the goods allegedly already came, although the Mail told me that the goods are still at customs. And never got a bet to win. Aliekpress stood on the side of the seller, like on the track the goods are already at you, get
Nice jacket. Knitted. XXXL came up well at 52 size height 189
The jacket is normal. Delivery to Kaluga 90 days.
J'adore
It was a very long time before Peter 3 months, like the norms of the sweater
Fast delivery. Product quality is just super! Nice to the body. Thank the store, I recommend.
The store himself asked to check my size, writing me first and was right. The size was changed and the sweater was just in fit. I am very pleased, seller and store recommend. The parcel was not tracked, received unexpectedly for itself. The product corresponds to the description by 100% that is what was looking for. Thank you very much
As an Asian who usually wears M size and sometimes S , it was too small for me. The M size looks to be S. Quality is decent for the price.