SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It arrived in less than 2 weeks. the shoe is super light and quite comfortable. I hope it lasts.
Excellent shoes! I buy the second one. The length of the foot is 24 cm 39 r-r just right. Yes, and very fast delivery. Well done stores!
Very comfortable to wear light and comfortable
We take not the first year to change to school
Shoes received quickly, in 7 days. The goods are enough, on average completeness. To the store Thank you very much. Description matches. As in the sock, I will add a review later. I liked my bead.
Very good delivery and accurate size
Excellent
They came pretty fast. Several orders in one package! Crosiki are just weightless! The quality in the opinion is not bad, there are no traces of glue sticking out threads, there is no synthetic smell. Everything is fine. Thank you so much!
очень удобные ,мягкие и лёгкие туфли ,пришли быстро ,соответствуют размеру .
Very pretty, light, exact size. I am very happy with this purchase.
Light comfortable shoes even on problem legs. For a wide leg. Shipping fast.
Very good, light, comfortable women's sneakers. Delivery is very fast 12 days.
At rosmir 36 South, trikes her stock, single for a picnic
The description is true. Delivered very quickly. Thank you.
Perfect size and color and very comfortable and light, as described.
Light, comfortable
I received the parcel. Thank you. Shipping and shipping is super fast. Description and photo corresponds. The store and the delivery service recommend.
bien
мне очень нравятся ,уже третьи заказываю, себе и ребенку. размер соответствует. доставка быстрая.
The quality is excellent! Delivery fast! Recommend product and store
Delivery 12 days. Sandals correspond to the description and photo, the smell is but weathered. Synthetics, of course, but it looks pretty.
Don't pass fast shipping hold your foot are comfortable
It was 40 rosemir at 39. Dugé light. True, the smell of Humi is strong. I put vivitruvatya. The salesman Duge promptly reviews the castle.
All right, they're expected.
Good sneakers, but at 37,5 Russian 39 Chinese-in the emphasis, although the reviews should be just right. well, maybe carried. And so-comfortable, very light, I wear it with pleasure. I'll probably order another color, only more size, 40.
Already ordered such earlier. Great shoes Asked to order native, because I liked
Malomeryat 37 goes to 36, slippery sole (you do not look like laminate)-but very light!
Everything is fine, the Russian 41-42 (27.5 cm) came up perfectly. Light, sewn well, on the toe will be visible further.
Delivery to Moscow in 10 days. I bought a child for a change to school-excellent, breathe, you can run, in general Super. Thank you!
On my 37,5 sat almost perfectly 38. A little pinky, but this is a feature of the shape of my right leg. I hope that this problem will disappear. Delivery fast, appearance and description corresponds. At first glance, the quality is acceptable. Im happy
Sneakers are good, I'm just. At 36,5 took 37 sat perfectly.
Sneakers came quickly, fit in size, at its 39 ordered 40 and did not go well, just, but I have a narrow leg, a little loose.
This is the third time I ask, I give you a lot of use, I recommend
thank you very much for your help me out with this order faster, very good and lite.
Sneakers liked, light, but in some places there is glue, and so norms
Slightly missed with the size, large. and so excellent
Fast delivery very beautiful and flexible and light❤️❤️
Delivery to the Lipetsk region is fast, but consider a thin and long foot, on its 40th took 41, and the thumb strongly pulls forward the nose of the boot, not even the same. who has even toes will be fine)
Received quickly and are super light shoes perfect I highly recommend
Description exact, delivery 2 weeks in the national package by new mail, at 25,5 took 42 size, slightly too big, and on a wide leg, the legend sole is not rubber
Very comfortable, exceeded my expectations! Arrived ahead of schedule. Arrived in 20 days. Very good! Congratulations
Very good goods! Quickly came the parcel. They sat down chic!
I ordered my mother, she is delighted with these slippers. Soft, comfortable, light. They are only on a broad foot.
Sneakers are very light. Size fits. The truth is there is a chemical smell.
Заказал жене, понравились. Лёгкие, удобные. На 40 размер заказали 41. По ноге нормально сели.
I really liked it. Soft as slippers. And very light, almost weightless. Very comfortable leg. On the 35th size (leg narrow) took the 36th. They sat perfectly. Very fast delivery. I recommend the store and the products.
Ordered a second time. Very good quality, fast delivery.
Very high quality shoes, I recommend
Very, comfortable, excellent quality
The most comfortable summer shoes for mom, we order already 3 pair, the first 2 pairs have been wearing for 2 years, erases in the typewriter, there is no damage, only the Velcro has I advise you to buy, came in 10 days in Yaroslavl, packed in a regular package.