SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch sit perfectly, the box is not big, the quality is excellent, the watch is whole
Top, arrived much faster than expected, present for my husband and he loved it.
Watch very good quality ligge original watch Steel stainless metal cord full inner fittings working water resistant mazeme quality very good very stylish watch store very interested helped about everything fast responding to the weather related fast shipment Turkey 10 arrived in the day Box is also very nice very carefully packed product and seller highly recommend to everyone thanks 5⭐Thanks for a product that deserves your money
The watch is high quality nice the Milanese strap is very nice and has very good feeling to touch it takes 25 days to get to the country of Columbia and 6 days in that 4-72 to deliver it. Seller Recommended
THE product arrived in good condition and well packed… Recommend the store
Very beautiful watch! She took a gift to her husband, he is happy. As it will show itself in the sock I do not know yet, later I will add a review
Come with a few days delay, in compensation is a great product. Overcome the expectations. Excellent packing and finishing of the details. Material good. Great for the quality/price ratio. Super recommended!
To say that the watch is good, nothing to say-they are just bomb cool very stylish. I took my son for my birthday, oooochen satisfied and happy. I ordered 11.11. 3.12 came. Came in a branded box, all whole, passport, logos, to adjust the needle. Quality is perfect. Very happy and happy. Thank you very much. I recommend unambiguously. a worthy gift to svna, a guy, a man. Shop 5 +++++++++++ I will order another nephew.
Exceent, beautifu watch, I am very satisfied. Very good, it arrived in ess than two weeks. It᯳ great to do business with your store
The clock came to Chitu almost a month. Watch-fire. The mechanism, as the store writes-Japan. I have Kuren, so the master changed the battery, said that a good mechanism, too, according to the description-Japan. The strap is pleasant, blue, does not stick in the hand, but how will the lock behave, let's see. Something he 100% trust does not inspire. Leather straps have already ordered. How long will the blue E coating also matter, but the belt with the clock looks great. Buttons tight in moderation-good. The central wheel snaps off and is placed in place with effort, click-excellent. Spontaneously clutching the sleeve of the jacket, or pocket, will not stop the watch. On Kuren is a pain, to psychosis drives. 10 hours a night for a second did not lag behind and did not run away. I will test for a month. I advise everyone, look very expensive on the hand. I'm very pleased.