SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great quality
Quick and good service. Even after the order took care of a color change without any problems.
Very very happy with the product. Real Callaway cap with brand-magnetic ball packed apart in the package. Irreproachable. Thank you.
Hat for girls wholesale hinges and ball marker: ㅎ Chan random
All OK. Recommend
Very good product. Fit and work well. Confortable and very clean and in good conditions. Shipping Cost could be lower.
Great product, good quality ! Very satisfied.. Thanks
Amazing quality In a week at home I can only say thank you
Great product, store 100% recommended.
the quality is literally 10/10. I will keep on buying products from this store for sure. the mark came attached to it and the shipping was about 20 days earlier than expected. thanks!!
great customer service and fast 10 day delivery to Toronto Canada
Excellent quality and as described. Comes with tags and a magnetic golfball marker. Very impressed. Arrived promptly. Thank you!
Perfect and nice quality, Super fast delivery…. top!
Excellent product. Fast shipping. Arrived in inflated bag. So no deformation of the cap. Fit is good to match. Would be so still a buy
Terrific shipping fast
Goods
Lovely pet, looks like the picture from the advertisement
Impeccable good quality and reception on time
Price, color, design, shipping, packing all in mind. Especially packaging products for crimped is so good that it was. Thank you very much.
Very good quality, correct delivery! Very well I recommend 100%! Corresponds very well to the description
Fantastic Hat! It arrived very quickly to australia and it's beautiful. thank you so much!
Good quality Cap with big shade, stitching and Callaway logo well made, feels good and solid to wear and great round strong magnetized mark in shade, very interesting and good value and price. Well shipped and delivery time. Thanks shop. ^
tal cual la descripción e imágene muy linda a mi amigo le encantó, gracias
The fit is pretty and the fabric is made of mesh, so it's cool and the delivery is fast.
best item in the world, very high quality. thanks!
Nice surprise. Nice cap with a magnet that holds very well. The colors are nickels. I thought it was likely to be a bad quality but apparently it's callaway.
Think more packaging may be different fast four.
Excellent, quick to send, item was as specified in excellent condition! Thank you
Cap Super lies on the head, very good workmanship, marker included, fast shipment. Recommend!
Good nice and cheap! Fast delivery and exact replica!
Fast delivery and very good quality. All exactly as described. Am very satisfied!
Thanks very nice the cap added my expectations I loved it and it didn't take long to arrive I'm very happy
Price contrast nicer
Superb quality real brand with all the labels as well as a very good packaging arrive very quickly really top!!!
Good product for its price
Very good
Product arrived to USA in less than 2 weeks. Very pleased with speed of shipping and packaging. Highly recommend
Love this hat new favorite
good quality...very satisfied...just took a week for delivery...