SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect for the easy convenient measure just invited 2 and comfortable very loved it's about month and a half
Same as in description, fits well, comfortable, no smell, recommend.
My crosses came. I just can't look at them. Super comfortable, super light. I do not know how it will be in the sock, especially if I go to the mountains, but at the same time check. And so I'm very happy with my purchase. Went to Tashkent for 37 days. Definitely now I will order my mother and my beloved man.
Love them. So light and comfy
Shipping 11dni. Shoes light and nicely made.
39 Russian for 24.5 cm convenient
super
Beauties cool and comfortable
Sneakers are comfortable, light, the quality is excellent...
its very light. had ordered my usual size for sport shoes fits juz nice.
Sneakers correspond to the description, light, comfortable, odorless, everything is done neatly. There are no traces of glue. The truth was a little wrong with the size, I was afraid that on a wide leg you need to take more size, so it's too big. Seller recommend.
Sneakers are good, my daughter approved. The size approached. There's a little smell. I think it will fade. On the side sticks out, from the seam, green thread. Not critical. You can trim it.
All received waited for a long two months went
Steep crosses, legend, soft, comfortable. On foot 25 cm size 7.5 is excellent. They look neat and small, I looked at them immediately thought that not my size and will be small, but no)) but went for a long time-67 days
The goods came in 20 days, I liked everything. I ordered a larger size, small size
Crosses are good, very light. They look beautiful, as in the picture. On the foot of 24 cm size 7 just right. In front, there are slightly visible traces of glue on the joint with the sole, but this is not critical. The sole itself does not seem very practical, as if it is made of foam, but it should be checked by time. In general, everything is fine!
Easy, good.
Light sneakers, fast delivery.
Super light shoes.
Light, not as thin as I would like, but the whole place! Made well, there are jambs, but not critical, on the leg 24.5 took 39 (took for training) I would like to be more free to take 40 probably, to do a little uncomfortable...
Very good sneakers, came up perfectly
Excellent crosses for such money, light, comfortable, cute. The dimensions correspond to the dimensional grid provided by the store. Delivery took 2 weeks. Thank you so much! I definitely recommend the seller!
Like a picture. I recommend
35 corresponds, unrealistically light. I like it
Very fast delivery, sneakers are cool. I have 37,5 size, if you take out the insole and measure, then 25 cm somewhere. Took 38. Came up perfectly. Measure the insole of old sneakers.
Really comfortable, soft and stretchy. Sizing was accurate.
Shoes are light, comfortable, almost not felt on the legs. I was pleased with the purchase. I recommend the store, thank him for the fast delivery.
On my 38 size butt. I think they are. Light, comfortable. Made qualitatively. Beautiful. delivery 3 weeks. There is a small smell of new shoes. Recommend.
Sneakers cool, light, look good, the only mute is too big, did not guess with the size, I will wear 41 Russian took 42 Chinese It was necessary to take 41 The order came to Rostov on Don for two weeks)))
Quality for your money is good
On the insole 23.5 came up perfectly 37
Sneakers are super light, I order a second time, I ordered for my mother's girlfriend-it came chic, everyone is happy!
Thank you very much to the store.!!! The order received on time, all as in the description. I recommend the seller and the store.
The order came quickly, at its 40 size took 41 and not mistaken, all super. Seller recommend.
Cool sneakers. Take the size in size. The daughter is very pleased.
Sneakers Super, light, comfortable, in Russian 37 came 7 (24.5long. Foot) I advise the store. And buy sneakers will not regret.
The sneakers are cool, but it was necessary to order a size bigger. Delivery fast. The quality is good. Very light.
Let's see how they're wearing.
The sneakers are cool, came in a package wrapped in a puppy.
The parcel came quickly. I have 37 R, took on 38. everything came. I had to go for the parcel to the Mail. The sign "plus" means that the parcel will be delivered by courier to the address. Divorce. We have to go on our own. But it made me feel good anyway. Thank you store!
The sneakers are very light and comfortable, came in 3 weeks. I wear 39-40 size, ordered 8.5-there is stock, but for sneakers it is OK, just for orthopedic insole
Zamovila 27 vehicles, 21 herbs were delivered to Ukraine. I was worried, the shield did not Bule Veliki, Bo zazvichai I wear the 38th rosemir, and here on dovini stop viishov 39th. Took 39th and stony is not great. Duge legend. The crosses came in a package, in the middle of the Bule special bids, Tom does not stink not pom'yati.
I super love them. They weigh nothing, good finish, they're ideal
Ordered 02.05.20. Received 20.05.20 sent quickly, the goods came to the new post office. My size 37 came up, but a little small. It's a shame that white socks were not sent as a gift. There is a light smell. For its price for skewers and outings in nature-an excellent option. But if for a couple of years take brand quality shoes. Light, soft. I recommend, I did not expect more. And the socks are offensive (((
Delivered relatively quickly (about a month) the store took into account Roser-thank you (ordered 37, arrived 39, on the insole 24,5). Lungs. Of the cons will squeeze the smell, glued not to the end.
Came to Kiev in two weeks. I order here for the second time, the first time everything came cool and odorless, and this time it smells a bit of rubber and one sneakers in the back is a little unglued. It is offensive, but for such money what can be expected) but I want to note, last time everything was great.
Delivered to Irkutsk region about a month. Light, but unfortunately with the size did not guess. Why did you choose that, apparently starting your feedback? The Russian 38 took 7.5, very large. You should have taken the size. Very sorry. The stars, accordingly, do not shoot, it is to blame itself.
I have size 38 in Belgium, and took size 7. fits perfectly!!
Satisfied with the style and quality
I order the second, the first time was wrong with the size, not small, the size mesh is correct. It's three weeks. Easy, comfortable.