SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered a wallet 23.08 received at the Post Office 15.09. Very beautiful purse made of good material. I 've been looking for this for a long time and still found it. It is easy to use I definitely recommend this beautiful purse
Perfect store
Give the money back to the terrible purse, broken, threw it into the musarnik as possible to sell it.
nice one
Good material and decorated just like the picture.
All excellent. Fast shipping. 3 weeks to California
Nice wallet
US Purse dazzling. Practical. Divided into good just like in description. It's about time and I satisfied very
A good purse, went with the parcel 2 weeks to St. Petersburg. Tight uncomfortable zipper
Bof bof qualité médiocre . . et surtout les cartes sont impossibles à mettre dedans un peu déçu...
Alles super
Nice pouch super Fast Delivery Thank you store
The product never came
Товар пришел быстро. Упакован хорошо. Спасибо огромное продавцу за отличную работу. Будем брать ещё товары.
I recommend! excellent!
хороший кошелёк,хотя и у него железная жёлтая молния(будет работать не долго(короче не могу рекомендовать,своих денег не стоит!соответствует описанию товара,доставка месяц в Н.Новгород
Normal for this money.
Thank You!
The order was received in 3 weeks. Tracking was well tracked. The wallet is standard in size, lighter than my previous one, which pleases. The print on the purse is pleasant. Everything is in good condition. Seller Thank you!
Come faster than expected.
The product corresponds to the description thanks to the store for fast delivery.
I like it very much.
Very nice wallet I recommend
good
Pretty
wallet just as pictured however zip broke after 2nd time of using wallet
Muylindo! Yet where the cards are put it is quite narrow and fit fair
Very nice, they arrived very soon. Thank you.
Did not come
Nice purse. I really liked it. Thank you store. Recommend.
Llegó bien.
amazing
Super Ďakujem
Bien
Very practical and nice
Efecto el material y la tela es muy fáciles muy tacto muy bueno además tiene un montón de compartimentos y vienen muy bien forrado para que no se dañe el producto lo único que yo veo malamente es la cremallera que la veo muy frágil pero por todo lo demás es perfecta fácil buena bonito y barato
super
Very beautiful
Nice
Patiiko. Atėjo greitai
Everything is clear. It came quickly.
Nice show. I received the order quickly, but it's not a purse, but a breed. Small, pockets for cards are mizerny, do not fit cards. And the so-called wallet itself is a deity. I do not recommend the store and I will not order anything else.
The wallet looks just like the very nice photo but it's also very simple but this pretty one I liked the only thing that if it was the package to get with others offers the store is to leave in Door or mailbox so it is not necessary for a person to receive it that is something with which to battle why the parcel said they no longer had the package but after all if I got the package and wallet is super Linda
Very beautiful, faster delivery within 2 weeks
It's ok for this money
The zipper was a little tight at first but I just unzipped and zipped a bunch of times and now it's fine. It's so cute and I love the strap. My only issue is the card holders aren't aligned right so one side is bigger than the other and so one side is too small to hold any cards. I still like it overall.
Very nice gift for someone.
Arrives very early, thank you AliExpress
As in the picture, just a little small
I got the wrong color that I ordered. Sorry, but I do not really like pale red... And the wallet itself is normal