SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel was never there for me!
The purse is normal, I expected that there would be better quality, I do not think that it will last for a long time
Product like the announcement
The quality is satisfactory.
Top Plus product beautiful, worth the price
Garniy on the look .. Minky in the hands, dovoli vminkiy. It was like me. I'm selling sales.
Krupnovat
Juhei is with the famous disabilities arrived. Beautiful leather partial matches the description. Thank you
Thank you very much for the shipment. I recommend this store. The product came to me in excellent condition and well packed. Thank you very much
Oooooochen quickly and qualitatively, for a gift the most
Very good product, skin, in an attractive and nice packaging
Did not receive the goods
In response to my claim that the material is not genuine leather, the store has granted an international certificate of conformity. Means so high quality and light skin. Although in the middle of the connecting hood is not exactly skin
I liked the purse in general. And the drawback is no swing.
Excellent wallet there are several nuances: the compartment for trivia is very small and the compartment with a zipper does not allow you to put hryvnia there and zip. But the wallet is neat and if you do not pull a lot of cash, it is very convenient
EXCELLENT !!!
Look at the first to get to yakinsky.
The wallet is small, the cards are placed in pockets with difficulty, although, maybe because of the new.
Wallet of excellent quality! Well packed. Suitable for gift (very worthy looks) recommend to buy! Thank you to the store.
very nice
great ones quality i love it
Pas reçu ma commande encore
As described perfectly excellent recommended
Beautiful and comfortable. Thanks store for fast delivery, good packaging and quality goods. Recommend!
Super Long standby time for shipment. After otworzeniu goods feel bad smell. Following for these mankamentami all compatible.
All very well, thank you.
The order came very quickly-in 10 days, despite quarantine. The wallet fully complies with the description, excellent quality. Ordered a black option (without a box), and the store and it packed in a gift box.
Great product! Recommend!
I'm well impressed
very fast shipping and received too early. recommended this store.
wallet was amazing nice smell very good packing. it took so long time to deliver over all satisfaction is 70%
Very good fast delivery
The smell is, and in general a great thing.
Wallet received, the goods in good condition, thank you
Ordered coffee, the appearance is good, while the material of the wallet smells, so it is necessary to weathered. Reviews that if you refill with cards and put money, then the wallet "blows"-true. In general, for its cost-a normal purchase.
good quality wallet. I like it
Nice Product
Thank you
Very good quality, comfortable, soft and beautiful Parmon
satisfied
Normal wallet, I doubt that genuine leather, but looks exactly like the photo
Apparently the wallet is great quality material. I Am very satisfied!!!
Excellent product!
Cute and elegant
Excellent product!
Very classy and very solid with the real leather I love. I made orders again
Norms
Cool wallet
Nice wallet, feels nice in hands, Good
The product is fine.