SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ras
awesome quality my daughter loved it
The material in the sweatshirt is not cotton as in the photo and does not look like the photo.
Super vendeur
A little dull in the colors
great print. perfect fit. took awhile to get here but nobody fault but customs. good quality
Disappointed size and material
Good toegekomen
buen producto
SUPER predict 2 sizes and more It does its effect
Great product and quality
Lack Image quality
Thank you. The goods are received. Delivery is fast. To Moscow about a week and a half (but after the Chinese New Year). The size approached perfectly!!! The picture is clear. Seller respect. Best recommendations. I will order more for the summer!!!
Elegant, such as Wanted
I put 5 to the store himself .. But the jacket itself is thin and clean synthetics .. It looks good .. There was a delay in the goods with the seller constantly talked .. Went to contact well .. Said if he didn't come that the argument opened and he would return the money .. On the last day but already opening the dispute the jacket came .. We extended the defense several times. I canceled the argument. The son of the jacket is happy .. Since it's cool for him)) .. But I'm not happy with the quality .. the printer on the jacket is normal .. But the fact that it is synthetic.. As it is not very ..
It was a bit small, but I guessed the size so next time I'll order a bigger one.
Well packed, it was 18 days to the Aliyah region
Super Jacket
It is as in the photo. Xs is the Size 12-14. I Am very happy with the product. And it took 10 days.
Ordered son size XS. It came right. Height 158 cm
Thank you pradavtsev came the jacket is very cool and cool and bright cool and your words are not present but all the Savet paput
The quality of the jacket is not bad, but the design could be a little more POLISHING since it is pixelated in some places