SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
На размер 42-44 сел как оверсайз. Цвет как на фото
Всё супер. XL на р 46 отлично.
Stunning purchase-the store very quickly issued and sent the order, which I received much earlier than the due date. Packed everything was neat, the quality of the Cardigan itself is excellent, like its length. There are no sticking threads and no marriage, the color is rich black. As a gift, I received a cute hair band, thank you: 3 excellent seller and goods, to buy is recommended)
A little less long than in the photo, but beautiful rendering.
Cool cardigan, the material is good, in the spring evening it will be good to walk
llegó en un mes aproximadamente, en buen estado, además en color y talla correcta.
Perfect! It looks amazing
It fits me. I like it. Thanks to the store.
мне понравился кардиган, не самое лучшее качество, но за такую цену сойдёт, ношу S выбрала XL, он сидит как оверсайз, на худых девочках (ну или мальчиках)) XL будет смотреться круто !! мой рост ~167 и сам кардиган чуть ниже колена получился. шел недели две наверное, мб чуть больше. в подарок продавец положил резинку для волос :3
photos are indoor vs outdoor lighting. its color is warmer compared to the store's picture. it's more similar to the seller's video which i did not pay attention to. quality is good for the price. i got the biggest size for an oversized fit.
On height 173, weight 56 took the largest size.
The cardigan came intact, became my first thing in the wardrobe. It is very soft and beautiful, and most importantly comfortable. There is one minus, when I ordered did not see the cutouts on the sides, but they do not interfere.
The order went a little more than 2 months, the description corresponds. The size of the standard 42, sat down like an overseas. Pleasant to the touch.
Cardigans look great at any age, which allows you to look at a beautiful cardigan for yourself, like young girls, and older women. On my 90/70/95 height 170 , XL norms in size. (Malomerit) it is better to choose more if you want more effect. Binding machine, neat without iyanov. Dense, warm, does not roll down. In the composition of cotton, acrylic, polyester. Does not rustle, soft, pleasant to the body. Quality is decent. Cardigan does not have buttons, buttons, strings. On the sides it has cuts, pockets are overhead. Delivery took three weeks. In the prize, the store put a rubber band for hair and a beautiful business card that can be used as a bookmark for the book.
Beautiful it's warm
Very cute cardigan, but the height of 162 size m is still too big in the shoulders, even though I love more freely.
Exactly the same, I'm very happy to have ordered, I was afraid that it is not exactly the same but really the quality toooooooooooooooop. If you hesitate to order it and well I tell you to go. I received it in just 1 week in France. I was surprised
At the top to complete a simple look
Love it! Accidentally ordered a size small ask the store for a medium & got a medium. Very Fast shipping didn’t expect it Got it in a literally 7 days. The cardigan is thick great for the winter. I Really recommend this to everyone.
Satisfied +++, vest of very good quality is worn with everything!