SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Цвет на фото немного светлее, чем в действительности
Incredibly cute Swiss shots! I ordered 2, I could not choose the color. Blue a little with a tint, red matte. Very warm, cozy, I do not want to shoot. On the parameters 168 height, 49 kg weight took the largest size. They are square, yes, but not disastrous wide-it is clear that this style. The hood is too small. On the blue laces they made it too high. There was a small chemical smell, which quickly weathered in a couple of days on the balcony. In general, one of the best purchases on Ali. Sincerely recommend!❤& Middot;
Смотрится круто, но материал немного разочаровал, однако для зимы самое то. (если хотите, чтобы смотрелся как на фото, берите самый большой размер) рукава "летучая мышь, поэтому вряд ли сверху него что то можно надеть. С продавцом не общалась, худи отправил через 1 дня.
The order was about two months. I received the parcel at the Post Office and Russia. Tracking only in Russia. On the Russian size 42- 44 ordered XL. I needed an oversize, I got it-it sits like a model. The color and style absolutely coincides with the store's photo. Quality leaves wanting... Fabric pure synthetics, on the inside of the fleece. Perhaps, when you wear, the pellets will be formed. On the front side do not shine, which pleases. From afar can go for some HB knitwear))) stitched Krivenko, but if you do not look, it doesn't come in the eye. Inscriptions-embroidery, which pleases (when washing will not fall off). Smoothed iron is difficult (better to steam). Cuffs are weak (from thin artificial knitwear), quickly stretch. The hood is voluminous, It dresses freely on the head, the shoulders do not bully. To be honest, for this money expected a little more, in terms of quality. But I will still wear it. On account of the heat I can not say-now summer. If possible, I will add a review after some time socks.
в целом я довольна, пришлось подшаманить немного, на фото уже подшитая, потому что она квадратная - что в ширину, что в длину одинаковая. Ношу российский размер 44-46, взяла L, была бы меньше, наверное сильно короткая была. Резинка слабая, рукава поэтому с рук спадали, поэтому тоже укоротила. Цвет обалденный, конечно, лучше смотрится, чем на фото.
Synthetics (((
Sweatshirt is good. The only thing in the description is cotton, and in fact 100% synthetic. I was looking for it from cotton. Free, bright, light. There was a couple of threads, it was nothing to worry. Everyone who saw me in it said it was cool.
Large size, but again as much as much-short and square. Declared length 71, really 65.
I took HL for height 170, 44 RR. I would like to be more authentic, of course, length 63 cm total, width 126 approximately. Quite wide, sleeves are short, with a margin of a little)) color as in the picture, because of it and took, really liked)). Medium quality fabric, 100% synthetics.
I love the sweatshirt. The MATERIAL is fabric, it's not pure cotton but it's very nice. The sweatshirt is embroidered, wide very nice. I'll follow the store's store! I'll use it! Happy with the purchase!
Took M at 86/68/95, height 168 it is straight very, very wide, but cozy, soft and pleasant to the body, warm! Delivery is very fast! Thank you store! Recommend!
It is written cotton, but it is not cotton. Fully synthetic in the North Too. Before Peter, the sweatshirt was 2 months old. The color is fire, but the quality is simple. In general, the sweatshirt, as in the photo, oversize.
Very good sweatshirt, good quality, and it is sooo warm and pleasant to the touch, took a star for the fact that it is not much short, not exactly like in the picture
Very cool Very warm
Excellent quality, very soft and bright thing.
Good seams, good quality, warm, shipping less than a month at the height of 172 took XL, sleeves fit, advise
Cool, soft sweatshirt. Fast Delivery
Fast delivery, excellent quality. Received in Moscow, in five at the cash register (now you can choose delivery in five). The package went for two weeks. Thank you very much to the store for his work.