SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I loved them. They're beautiful.
Worth not more than 100 rubles... One dignity that massage insole. for a week socks in the summer enough... money is a pity
Matches the picture
Very beautiful
Nice
Super fast ship. I ordered size 39 for US size 8 and it's perfect. Recommend
love them!!!!!!!! got these pretty fast
Poor quality, bad finishes and does not correspond to the pictures shown
Comfortable. Are washed well
Сандали оказали порванные. Все швы наружу. Торчат белые нитки. Объектовое - плохое качество. С продавцом не общались.
Slaps comfortable, dimensional grid matches, delivery fast
Very good quality, come to measure
rapide
You have to order one more number, rest all right
Very beautiful same as the photos
Thank you for the beautiful shoes. Size 26 (42) perfectly approached. Very light sandals, weight-300 grams, very elegant, comfortable. Seller umnichka!!! Very fast delivery. Respect and respect to the store.
Заказала размер 38р, на них была наклейка 40р, но они как раз мне, может продавец с наклейкой ошибся?качество хорошее, смотрятся хорошо, на ноге очень удобно.
Товар пришёл один в один как на картинке,очень комфортные и качество отличное. Цена очень хорошая! Спасибо продавцу
She and beautiful, like the photo but 7,5 represenra number 38, was great in my foot
Delivered quickly topuley wife liked do not rub and do not get tired of the legs as usual from our shoes how much do not know if they fall apart then write!
adorable!!!
They never arrived
Very nice and comfortable
No opino porque les dejaría muy mal.
Packed disgust. But sandals like normal
Very cool, mega comfortable, fast delivery, very nice look for leg, recommend
I really liked the slaps, soft, comfortable, beautiful. Malomerit maximum 0.5 size. delivery fast.
Very comfortable, the rubber sole
Very pretty as the picture
Looks cheap, on my size 38 (25.5) took 9.5, came up perfectly.
I nornal put a 40 on you. I hit a 41 just in case and it's fair.
Nice ones
Just like in the picture, but better to order 2 bigger numbers I wear 38 and the 39 I bought fits very fair
Super Cool
After I sent provider length of my feet and asked him to take notice he sent a size less A PITY I am really upset and will open a dispute
Pedí un 39.50 y me han mandado un 41. . Parece una zapatilla de casa. Decepción.
zeer mooi passen goed bedankt voor de verkoper
Delivery 16 days to the Chelyabinsk region. Ordered on the table came for a smaller size.
You ask for foot measurements to pick sizing but that is the actual measurement of the shoe. If a person’s foot is 24.5 and you pick the size suggested than the shoe should not be the exact same size. Of course it’s going to be too small. I am very unhappy with this situation.
Great! ^.^ Arrived very quickly and more! Great thank you :)
At the top beautiful as in the picture I recommend
I loved them. Perfect size. Great
На 36 размер ноги заказала 37. Немного маловаты. Лучше на 36 заказывать 38
I wear 41 I took 42 fortunately they are very comfortable
Very convenient, light, soft. I recommend.
I really liked it, let's see how to wear it, but I really took 38 for my 37. Who writes, strange, did not listen well
Good slippers, neatly stitched, correspond to the changing grid
Product arrived, comfortable and light sandals, the delivery was a little long to wait but arrived at the indicated date
Very beautiful, was quick to arrive. Thank you! Recommend!!!
Shoes cut small it is necessary to take a size above otherwise very nice product