SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
T-shirt in Ukraine was 3 weeks. T-shirt White, without damage. Quality is normal for such money. Photo made in artificial light
Everything is super. instead of L came XL which is very happy. parameter88.74. height 172 cm. Quality fire. Cotton 95%
Color Yellow Super! Very beautiful! I order T-shirts for the second time. This time I ordered black and yellow. Quality is very like. I recommend! On the parameters 88/73/96 height 165 I take the size XL. L also can, they are not significantly different in size. Literally a centimeter. White on me L. All other colors XL. In the photo in comparison showed all the T-shirts. One size is a little difference. Mainly in length.
This series of T-shirts from the store is the most successful) ordered already in 4 colors. I recommend!
Good quality. He's got some elastic. It's comfortable.
Pedi XL and use size M. Good quality. It's a little elastic.
Fast delivery, good quality, the seams are even, the color is bright. There are doubts that cotton 95%, more like cotton 5%. It is felt that synthetics prevail.
I ordered 2 T-shirts, one model and one with a large neckline, this model in size S, a model with a large neckline in size M, and they came the same in size, the tags are correct-S, m, in fact the same size, nice T-shirts, heard a lot of positive reviews, T. K. In fact, the size is one, then it came to og 80, OT 58, in the shoulders well, there is a stock for large parameters, does not fit, came for a month to the Post Office
Quality as always at the height, before that took coffee color, feels in black cotton more, I'm on the parameters 89-66-89 m back to back, if you want more freely, on such parameters take L. I want more white.
Hello, everybody. The parcel came to Moscow. OBL. for 23 days. First I took M, but then I changed my mind and wrote to the store to replace it with a larger one. Size L on og 85 cm, the size is excellent. Color from the seller 002 light coffee. T-shirt of good quality. Main: 95% cotton, 5% spandex. The material is pleasant to the touch, it stretches well. I recommend the product!)