SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The sunglasses are like in the picture and in perfect conditions. The quality is very good for the price I paid, so I'm very satisfied.
Received the correct product According to the ordered item
Excellent sunglasses!
Veľmi rýchlo and Si skvelé Len I pocit stainless CEZ zelené SA pozerá lepšie Ako CEZ modré...
I didnt get the item but the store helped me with that.
The goods did not come, but the money was returned
Very good sunglasses!! Stylish
good
Perfecto
I am very satisfied
Perfect
Good
The goods received, ordered not 1 time. This time claims for packaging, the box is all crumpled, inside the branded box is missing. Thought the parcel was ruined. On the glasses themselves, very tight folds are laid out. So, minus the score.
Great product and good finish can buy without fear, the store send right!!!
Продаыювец canceled delivery and returned the money. I know why. Магащтюин falls under suspicion.
The lenses are good, they protect your eyes, but the plastic frame is very fragile.
Good glasses for their price!
Very good product. Arrived in perfect condition. Great store!
Arrived in very good condition with delay because covid19
Hz, the goods did not come
Good. Recommend.
Awesome glasses. Delivery 17 days to MSK. The packaging is excellent. Recommend to buy
I have it for a few days, not disappointed.
Ďakujem, skvelá polarizácia, objednala sound AJ druhé… Presne obrázku
Excellent Product!!!
The goods were ordered VR time of the pandemic and not delivered to the Baltic states. The money was returned.
❤️❤️❤️
Norms of ochechi)
The product long time but arrived Good communication store
The goods did not come, but the status of the order for some reason became "delivered". Opened the dispute-a full refund, the store did not mind.
Glasses very good finishing, arrived well packed worth what the store sent the boxes.
Very helpful recommend
Over 90 days of delivery, but still came. Glasses are high quality, as described.
Otworzyłem dispute to the present day none goods ordered in January return cash register got but not polecę this shop other items from other dochodzą
ok
The glasses are pretty, just like the description, it takes a lot to get there.
Thank you
Hi Good afternoon, I just got the glasses today, and it's in perfect condition, thank you very much, A greeting
The store did not acknowledge my complaint to the first glasses (scratched glass), he did not even answer me at all !! But I liked these glasses, so I ordered another one, they are already OK.
They didn't get me and I ran out of time and I applied for the return, a week later they came to me, I filed a claim for lack of information. They gave Me back some of the money and the quality of these sunglasses is magnificent.
Już druga para. Polecam git
Insulting-last time glasses came in branded packaging, and these in cardboard shit-for a gift does not fit at all
Very cute, good wearability
good product recommended
All whole but packed in carton only
nice, thank you
ok
Excellent glasses, taken in black, look bombly
As described.
Eyeglasses gun