SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I thought it would be longer. And the quality I did not like
Definitely recommend. Just super
amazing quality perfect stitching and so chic
I'm happy with the purchase. On the parameters: height 170 cm, the volume of the chest 90 cm, the waist 62 cm, the volume of the hips 93 cm, the single size of the store sat well. The length of the sleeve is full, the length of the product is below the hips. There is a lining. Fabric of medium density, without impregnation from moisture. I recommend to order.
If you are wondering if you should get this, please do. It’s so pretty. A spring must have
so nice
Creasing the lot of the material is
חמוד מאוד תודה רבה הגיע יחסית מהר הבד דק יחסית ממש ג'קט קליל
Too large!
Super! And very schnele delivery
So beautiful and good quality. Thank you so much
Quite thin, but it’s to be expected for this price. Would be good for a summer night, or a warm spring day. Would be too thin for fall and winter. It also came with missing belt so now I have to buy a separate belt for this jacket. Shipping is phenomenal, only took a week to arrive to the US!
The volume of the chest is 106 maximum with not 116 length not 76 and 71 in black looks like a uniform.
Chic
On the photo saw it significantly better. You can it but definitely attract. And the quality also seems very well. :)
Немного тоньше чем ожидалось, а в 2 в целом все отлично
Excellent! On bust 113 cm back to back, height 164 cm. Sits perfectly!
Faithful to the photo I love!
Wai! I just love this trench coat. It looks exactly like in the picture. A couple of threads stuck, but it's not a problem at all. With the store did not communicate, sent quickly. I recommend definitely.
Very satisfied with the order I advise everyone.
Great product it is really very good quality, received very quickly
модель крутая, но ткань не очень хб . на прохладное лето . была бы плащевка было бы вообще здорово. а так смотрится эффектно.
Perfect!! Just like the picture!
colour was abit darker than shown and the shoulder and arm was too big for me
מושלם ברמות, הגיע לי לישראל תוך 5 ימים!!!!
ok
Perfect!!!!
Very short Attention, but the big problem I have is that there is a hole I do not know if it is the fabric that was cut anyway or if it comes from a cuter! Disappointed.
Perfect flawless perfect
Super
The goods arrived, thanks for the trench coat, very cool
So glad I bought it. I'm 164cm and 115lbs. The coat looks a little big on me and slightly shorter thank wanted but I still love it.
Wow, it's very beautiful. As in the photo
Very nice! I make an L and it goes nickel !!
I have never received anything, I still wait to be refunded! It's inadmissible
Excelente product! As described, good quality material although thin so better for fall time. The belt is not the best quality and has to be tied twice for it to hold
דק מאוד
Preciosa
The jacket is too big she is not pretty.
Très satisfaite du produit mais malheureusement un peu court pour en faire une robe avec des bottes
Really nice Coat. Quick delivery and 5star store. I ordered the wrong colour but i messaged the seller and they fixed my mistake straight away. I would recommend coat and seller.
Very good quality. Exactly matches the description. Received in 12 days
really amazing
I loved it has lining the sleeves fit
Good
Incredible, taken in black too, but I have only one photo of beige, I'm 1m67, 53kg, at ZARA I usually take XS-S, there it's perfect, well oversized and tight to the waist by a handy belt that I handle 2tours so that it works well otherwise it slips. I love
Very beautiful, as in the picture
Very beautiful trench coat. Pleasant to the touch. Sleeves can be tightened with laces. There is a belt. The trench is not dense, sewn neatly, the threads did not stick out, there is no smell. On the parameters 84-64-94 and the growth of 162 villages freely. Suitable for large volumes Delivery to Moscow for 2,5 weeks to the point of issue. Quality is satisfied, it looks very stylish. I'm delighted! The color is beautiful My I N S t a G R A M @ juliakhara
Goods terrible came quickly