SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
2 weeks to Kazan. Soft nice. Not too long. But on rhundred 175 the most it! Sleeves straight the tyutelka in the tyutelku! Happy!
Рукова длиннее свитера, не как на фото, другой фасон. Но смотрится хорошо, мягкий, тёплый.
Excellent sweater, at a height of 167 cm. I sat down well, stretches, the knitting is good, it's not pricked. OG 95 cm., OT 80, OB 114
ARC class Warm Not Thin And see all Nibi Z sherstu Pre-war on all 100 Raju I wear C, Vin SIV oversyz, ale is not a city, beautiful Short sleeves Peed Shiyu Garno lie down
The jacket is super, all as in the description, the color to purple is more than blue. On the parameters 85/64/86 sits perfectly, slightly oversize, but not critical
Very nice, warm sweater. I really hope that does not roll down for the first days of socks. Rich color. Pleasant to the body. Don't bite. Recommend.
Delivery for two types, super-important light, greenhouse, on my S-Ku oversize, ale in the world. Duge is pre-war
great little knit. super colour. well loved by my daughters n friends ,great gifts. thankyou
Ok. very me fits
Warm, soft, voluminous, really liked
Sweater very good looking and well-made. Great price for a decidedly product quality, soft and warm. I am high 174cm,59 kg,90cm bust and 69cm waist. The sweater dresses perfectly. Product measurements: sleeve 57 cm, neck 20cm, front length 57 cm chest circumference about 110cm. No flaws nor unpleasant odors or wires protruding. It highly recommend buying because it is really a great product and even after washing it looks not lose shape neither the smoothness of the vest. Serious store and reliable, very professional with ultrafast and plotted. Great shopping.
Very soft and hot. No oversize coming, I'm staying right, which is fine.
Beautiful and very warm sweater. On 93-78-93 it is just perfect.
De bonne qualité. Laine épaisse. Tient chaud. À recommencer. Merci au vendeur.
Ordered on November 26, arrived in Canada on December 31. This turtleneck is nice, soft and warm. I washed it on regular cycle and low heat dryer setting yesterday and everything is ok. Thanks
Perfect
Everything perfect comes with a aroma sachet and a bracelet thank you very much for the detail to the store
its thick and quite amazing material. Bought this on 11.11 with free shipping. Tried to order again but the shipping now is super expensive. Overall still a 5 star!
Sweater chic, I read reviews afraid of outerwear will not fit, everything is perfectly dressed, warm, beautiful, mega Cool, length normal, sleeve not short, my height 169, wear up 46, 92-76-89, sits perfectly, on pictures like that yarn does not look very good, nothing like live excellent yarn, Mating beautiful, dense, not transparent, I definitely recommend to buy, thank you very much!!!!!
Super satisfied with this sweater! It made it to Spain in about two weeks. It is comfy and warm. It has an oversize look. I am 167 cm and I normally use size XS-S. Recommended!
Velocissimi, Christmas period less than 2 weeks. Sweater perfect and also fragrant! Right size. Are soddisfattissima, now I see what else I can affect sold from this store. Highly recommended!!!
The sweater is dense, of good quality, it came quite quickly. I have a size of 42-44. I did not communicate with the store.
Excellent sweater, soft. At 46-48 perfectly sat down, quite a bit free. I am very satisfied, thank you to the store
I liked the sweater. The color is dark green. Oversize size. Elastic at the bottom of 37 cm, stretches to 56 cm. Length from shoulder to bottom 53 cm. I did not communicate with the store. I recommend to buy it.
Track tracked. Sent fast. I ordered white but came Milky.
Super quality and cut too
It’s absolutely gorgeous! The picture was taken with flashlight but the color is exactly like originally photos. And it’s soft and high-quality material
Warm, soft, chic sweater)) satisfied))
Incredibly warm, incredibly soft, incredibly beautiful
The item was shipped very quickly, this is while the order was made by 11.11. In Kiev, the parcel came for 9 days! On the parameters 92-75 sat well. The quality was pleasant, very warm and dense. Thank you very much store!
Afigenic sweater!!!! I ordered it in emerald color! Not tracked, came for a month somewhere. Throat chic, dense! Soft, pleasant very to the body. Champagne color is likely. On jeans with high waist look fire!! Sleeves are not short, just right. On growth 168 is ideal
Thank you!
The sweater is good, but everything spoiled the disgusting sickening smell of the fabric (could not even try on, immediately in the wash. this is the only minus of this thing, everything else is super
Very very delicate sweater, surprisingly. Wider than i thought, but come on. As a gift, two rubber bands were put, thank you :)
The sweater is super, on the bust 90, waist 66, height 160 goes well. I hope it will warm in the winter as it should. Synthetic
I really liked the sweater. Read the reviews and feared that the sleeves would be short or short, but sat perfectly. Of course, the ass does not cover, but the length is quite adequate, while in me 175 cm of height and 46 size. When ordering, just in case wrote the store a message, asked to send more authentic, if possible. I do not know if it worked, but everyone who fears to fly with the size, i advise you to do the same :) otherwise-soft, warm, pure white (in the photo under it i have a pink t-shirt, sorry)). I'm happy.
Really good quality, soft and very warm. Fast shipping. Recommend! :)
The sweater is warm, heavy. Very pleasant to the touch, does not dig. Norilsk was about 2 weeks away. On the size s (42-44) sits perfectly! The store put a gift! Very nice!!
The parcel came to crimea for 15 days. The order was tracked throughout the journey. I really liked the color of this sweater. Quality is good. As a gift, the store put a hair band.
Very satisfied with the order! Quality thing! Perfectly sits on the figure. My dimensions are og 102, ot87, ob 112. Height 162. As a gift, the store put an elastic band for hair and aroma-sachet))) the seller recommend! Maybe i will order a sweater in a different color.