SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommend
I advise you to flee this store is a thief I asked for a return because the product was not the one presented on the site. Does not match at all it was supposed to be a dress I received a piece of cloth. He agreed to return me only if I withdraw the dispute. The return was supposed to be free. He made sure that I do not receive the return voucher and pay the return at my expense so a little about 30 €. Run away. Don't order at his place. The dress is not at all like the picture and the fabric I do not even tell you about it. It's soon summer I will make my tiles with.
In the picture, the fabric looks dense, in fact not so. Sewn neatly, there is no smell.
Ser beautiful dress past Cabinet Thank you
It's okay but it's clear it's from Lycra
Satisfied I received the article in 2 weeks
Bien
I love it I love it. Really beautiful. We will see what it will give after washing.
Very pretty exactly the same thank you
Very nice and fast delivery
On the Russian 48-50 the village is quite free, as I wanted. Cloth dense does not shine through.
платье как на картинке,супер, рекомендую,не синтетика
I did not like it at all. Thin. It looks extremely cheap. Don't take it.
Very good quality and too nice dress
Good quality perfect fabric as the picture shows I recommend it to you
In the photo, a chic dress, and came by mail a rag, the color is not saturated, the quality is bad, all seams and white stripes are visible when you stretch the fabric, the cuffs are sewn and white stripes are visible, just a rag, sorry .. Extremely not happy with the purchase
Nile no knit fabric
Terrible football jersey, not a dress but a rag. I took black, but it's not black. I don't advise you.
Stof is heel lelijk
Bad quality
Все ок.
The material it is not as in the photos and the size does not match S it's XL very above
Very bad article I thought it was wool
The quality is cheap material.
T bien
Matiere fines dommage sense Beau
Hello Yes all sizes are available for you receive it in the sheath you can call me to tell you thank you for France thank you for your advice you Can send me the number of your address Thank you ok keep me informed if I send you the delivery prices thank you for your photos thank you for your good day tomorrow
Thanks very much store
Too large. Looks like a xl European
описанию в целом соответствует. По фото и описнию казалось что материал будет плотнее. На рост 167 и размер 46-48 взяли L
Платье красивое, приятное к телу. Немного не подошло по росту. Придется подработать. Спасибо.
Trop large
Order does not match the picture
The article is good though the fabric is not very There
Good but it's not wool or cotton
At the top I am satisfied
Elastic comfortable
Perfecto but i uses L and decided to take XXL since Chinese seizes are small and it fits perfectly well
Arrived on the exact date and well packed, I love it is good material, I recommend this responsible store and its products