SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
на вид хорошие,мягкие,как носится будут,не знаю. Очень мягкая подошва и оо́очень долго шли, на р-р. 38 взяли 39,как раз в пору, лёгкие, мне нравятся пока
Good sneakers, light, comfortable, at such a price very good, reached quickly, at its 38 ordered 39, thanks to previous reviews, everything came perfectly. Seller recommend.
nice
Thank you. Beauty cool
All OK. The size is the same.
Very light, in size. I'll run, I'll write it.
Sneakers are very comfortable, with an insole everything is fine, what size ordered this and came. The only very long went goods, from April and came in late June.
Sneakers are super, but wrong with the size, delivery is long
The goods reached less than a month. The price corresponds to the quality, not for sports, but as sneakers
Sneakers cool) I liked)
After the shipment, my parcel was lost on the way, wrote to the store, and he did well, sent me a re-sneakers, so thanks to him. I ordered 40 size, at 39 our sat wonderfully, very beautiful, it's my third such, all different colors ordered, very satisfied.
Come quickly. Light, for hot weather is good. At 39 size took 40. Slightly large. A little smell.
Everything is clear for the summer itself! Quality is good! Delivery month!
Crosses are thin. The smell is glue, but not strong. Small size for size. Narrow, to me after usual sneakers closely in these. But I think they are. Insoles need to be bought, those that are not suitable for use here. For the summer enough
At 39 I ordered 40, everything is OK, light and beautiful
I ordered myself 41 on the insole 25,5 for my foot size, but they are on the insole 26 cm. Were great and wide. More inclined to the fact that black is clearly male or on a wide leg. So sneakers are not bad, for the season will fall off. Who needs, then put them on sale on Izi.)) Delivery is exactly 60 days ukrmail.
Liked it. Soft, comfortable. Delivery about one month
Sneakers are excellent, full compliance with the picture. The size grid of the store corresponds, 40 size perfectly approached the standard 38. Delivery less than a month
The goods went within 2 weeks, it's fast enough. Crosses are very very light, they look good externally, there are no traces of glue, there is no smell. At its 39 Russian took 40 and it's larger, but it's not so scary. The size of the insole and the shoes themselves in see in the photo. Inside, the insole is quite simple, soft, bottom foam, on top of the fabric, not glued to the sole of the cross. I think for riding on driving very much even go. I recommend the store, very attentive, quickly reacts to the questions asked.
Cool crosses! The truth was afraid that the size would be small, instead of 37 ordered 38, it seems, it was possible and the size in size to take) Very neat, light, soft, like
Order went 24 days. Track tracked. Packed well. Sneakers correspond to the description.
Good sneakers, light, soft, externally made, until I know how long it will last .. Seller recommend!
The parcel went exactly two months, long... the quality is excellent, very light, stable 39, went 40 size. I recommend, super!
Very nice and comfortable, super fast delivery to the Canary Islands
The product corresponds to the description, on my 38 size came up perfectly. There is a small smell, but it is not critical. The store is sociable. The only negative is that I had to wait a long time, but this is the fault of the Russian Post.
Everything is super, very like! Especially their ease! Came for 25-26 days!
Super! Quality at altitude, fast delivery, the size should be taken + 1, on the Sai 37 I took 38, they sat perfectly! Seller recommend!
Came with some purple stripes, soap is not washed. The store returned the money. At 39 the size is a little back to back.
The size corresponds to the European completely. The quality for your money is excellent. Recommend. Only be careful with the size. Take exactly the length of your foot. Seller recommend.
Croses went a month. Quality will go .. Very light. I bought for 987r. The main thing is to take on a larger size. Malomerit
My sneakers came on June 1, and ordered on May 5. Comfortable, soft, the size took 38, but straight in the butt on the nylon sock. Not much malomerit, with a normal cotton toe did not measure yet, but my leg is wide and high. Such a pleasant, summer, pink color sneakers. Very good store, I recommend. I'm happy.
All norms
I received the goods on time. I wear it with pleasure. The crosses are light and comfortable. The leg breathes. I recommend.
Comfortable light crosses. The purchase is satisfied, but 39 by 24,5 cm a little large, but not critical. Recommend! They went to Israel exactly two months.
The size of the underwater, 36 of them 37, the wife liked it. The only thing, so tightly wrapped them that their noses deformed, the ruse to soak and the newspapers to fill inside to return the form. And so norms, light, the color is saturated, the smell is practically no, the glue does not stick anywhere.
The quality is good, came to the size more, although focused on the table that they put in the order. Probably need to clarify this moment with the store
ok
They came surprisingly fast.
Size 38 on the table is too large for a foot size 37 (somewhere by cm). Wrote to the store, asked about the refund, immediately answered. But decided not to send back the approximate cost of these sneakers. I no longer wish to order shoes from AliExpress. Was a small hall, fixed simply-with a wet cloth, tightly stuck in the toe of shoes
Beauties are good, light, comfortable, delivery fast. The only one with the size decided to reinsurance and ordered the size bigger I have 39R, and I ordered 40. so you can order the size which is, the size in size.
Crrsquares completely repay their price! I received it in the mail, first thought that they would be great to me, as they looked big, but after the fitting I realized that the size goes exactly. Very light, comfortable, took for a walk with the child. Recommend taking and do not doubt! On the leg look also easy and even elegant. Thanks and prosperity to the store!
Good, very light, I have 37 size, took 38 times and well approached
I love them. They don't weigh. Everything's perfect. You used number 39. I'm very fair in the next order. I'll ask for one more number. I will definitely buy again.
The sneakers are just super.
Excellent sneakers, on 36 R took 37, all soled, delivery fast!
Sneakers are not bad. Lungs. On 38 foot size 39 suited perfectly. Delivery just over two weeks to Moscow. Good store
The order is very satisfied, the sneakers correspond to the description and fully fit the size, thanks to the store.
Quality as promised. Took them a little while to get here, but it's Corona outbreak. Look exactly like the picture.
Good
Bit smelly, like strong chemicals , otherwise ok, but cheap looking