SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The sweatshirt is thin, the quality I expected better and the printer too, looks very cheap, but cool as pajamas, very soft
Cool Pate, the quality is good, the cuffs are a little out of cheap fabric... But overall good
толстовка просто бомба мне очень понравилась
The color is lighter than in the photo. Material unpleasant synthetics.
Muy calentito
цвет кофты был темнее, чем на фото
It's a little short.
I ordered size M thinking it was going to be bigger, but removing that the sweatshirt is very good and very comfortable when wearing it
Very nice and comfortable
.
Took XXL, but a person really with this size is a hoodie, obviously, it would be small! There are no complaints about the quality, for such a sum you will not say anything. Delivery is ultra-fast for which many thanks <3
It's very good but I expected it bigger
Very thin fabric, and the jacket is short, the same goods came torn along the seam
You 've arrived super fast, no complaints about shipping, regarding the shape is a little shorter than what appears in the photo, I bought an XXL for my daughter which is M/L is wide but short, the material is polyester, it's not something he 'd wear to get out. He uses it at home to put it on his pajamas.
For 900₽ the sweatshirt is beautiful. Looks stylish, the size of M does not look huge or small. The fabric is silky synthetics, when you sweat, does not absorb moisture.
I'm from buying wide hoodies, compared to other XL's and I see it's wide-cut. But I liked it the same.
Excellent, good sweatshirt, color fire!!!!! I recommend the store!!!!! By spring, a couple more pieces will buy necessarily!!!!
Hoodie is wonderful. I bought L, so that it was like an oversize, I just got to the point. I have a height of 160 Weight +-50 Strings of course in some places stick out, but they can be cut, for such a price just Super)
Very soft purpose LONG shipping (ordered the 11th November and arrived the 22th December) Very soft but long arrival (ordered on November 11 and arrived on December 22)
Arrived in 1 month and 7 days, very long ordered club for 42-44 the size of the village as an offer
A little big for s
The truth that amazing quality at this price. It took Me less than I expected and it's super comfortable and warm. I have a size S and I ordered an L. Very happy
Hoodie is a norm, but synthetic material, it seems, can easily appear puffs. In general, very warm and cute!!
Good jacket in size
Weak material General
The sweatshirt is lovely very comfortable, and very warm recommended
I recommend it 100%, the fabric is soft and chubby, warm.
Jersey similar to described. Good quality. Shipping very fast. Very satisfied.
Externally it looks decent enough. But very felt synthetics-not pleasant. Clearly small: markirvka L for 44/46 size butt. Very small hood :( (
It took 1 month to arrive but it's very good.
Arrive super fast! Moltoner inside
I am very happy with the sweatshirt, the quality is not excellent but it is good
The size is too large but the fabric is perfect and shipping has been fast
Not cool material
All very well
Small carving
Very nice to the touch but spodziewałam a little bit long hoodies
حلو
Ужасное качество толстовки, синтетика, размер не соответствует вообще, пришёл дырявый, открыла спор деньги вернули сразу
качество хорошее, нитки не торчат, все понравилось)
A llegado super rápido a España estoy muy impresionada y conecta, es mi bonita, cálida y cómoda, la usaré bien este invierno mil gracias. Excelente comunicación con el comprador y envasado perfecto.
Качество не сказала бы, что идеальное, но носить можно! До Кемерово шла 1,5 недели
Really very good
Толстовка понравилась, теплая
Norms, soft
Waiting for the parcel 105 days, and did not wait, but the money returned
The sweatshirt is just super! Very warm and soft. She wants to wear without removing. Very pleasant to the body. The color is not much different from what I ordered. But it's not critical. I am very pleased with the order!
Cool, but quite thick and warm (on fleece)
I liked it)
Very good, a little big sleeves, ordered s height 147, liked it