Designed by 4COLORDRESS
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm very impressed. The shipping was also quick. They are very confortable, I took a bigger size.
It is stunningly beautiful shoes, there are no traces of glue or scratches, the store packed them very well, do not worry about it, it is very responsible! I'm in love and they are more comfortable than the original in sock, the size take your own and do not lose, on my feet like poured, guys, i'm really delighted, i recommend to buy and thank you very much to the seller, he answers all the questions always: 3 i do not say goodbye, how i will start to wear writing off about durability
The packaging was super good. They had no weird smell when i opened the package and the boots look good quality. It's worth buying the boots.
okay I’m obsessed with these boots! You can see some glue stuff but other than that they are cute and comfortable! And shipping was fast, I will definitely be buying again :D
The product came in 2 weeks, good shoes, but on the surface some stains, the skin is thin, but in general i'm happy
I received today and I walked with, they hold for now. (I took a size above my usual size). very happy with my purchase and arrive in less than 2 weeks, received quickly, thank you to the store :)
Beautiful sock, great quality and as the photo. Arrived earlier than expected, highly recommend!
Ooo, these boots fire!!! cool, comfortable, beautiful!! no words that would describe how i'm happy. Sent in 10 days, this is the fastest delivery. I asked to send quickly to get to the trip and the store clever, everything quickly done .. as in the photo units one, plus from the original not to distinguish. I also found a plus, the skin on the boots is soft and therefore does not rub. (or the original rub the legs in the blood) in general, girls, take and wear!! they are chic! Seller special thanks!! 10 out of 10!!
Very well and carefully packaged! The boot is great ..the material that it’s made it’s not the best one but it is good, seems like it will scratch very easily. But I loved it anyway!! Thank you!!
Photos match. Stitched neatly. The material of the top of course i would like better, but for this price is normal. As a gift, soft and fluffy insoles.