SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you, 11.09 ordered 30.09 received, the goods correspond to the description, the size approached, on the foot of 24,5 cm, ordered 41 sizes-25,5 cm with the heat the store put the yellow laces as a gift. I recommend this seller.
Everything came up. Thank you. Really warm
They are so good, dark!!! For those who are 38.5 I recommend 39.
Bonne taille et venu rapidement
I'm delighted!
Fast delivery and shipment of goods. Everything corresponds to the description. The size is the same. I'm very happy. Thank you store.
goods have not arrived
the stitching was bad and i was gonna see if i can return it for a different pair and this is what the store told me. absolutely unprofessional and didn’t even bother to help or work w me so now i just want a refund
The product, perfect. Nice and comfortable. All great though I haven't got the right size. I'll ask for one more number. Shipping very fast.
She's beautiful
The smell is very chemically but other than that these are great detailed replicas. These retail for $200 in stores so it’s most definitely a good buy! Came in like 4 weeks.
At 38 (24,5) took 39, butt, but comfortable in general, the skin is natural, I think also carried out. They are neat, they look great!
Amazing quality, came in 10 days.
SOOO beautiful, sizing was correct i think , i got a size 38 and it’s a size 7 in us , sooo beautiful like it was from doc martens itself , it came with some other yellow laces too , soo accurate and beautiful, just as the real ones definitely get them!! and they’re easy to break in , shopping to texas was good came 10 days earlier than the expected delivery
I love them are perfect and they come well protected. The size I wear a 38 and I ordered a 40 and they fit me, they carve small otherwise all good and shipping very fast.
Amazing quality!
Суперские
OMGG i love them so so so much ! store is responsive ! and the boots look exactly like the real ones ! it has the logo everywhere and i love it ! shipping was very quick too . recommend this seller
They are perfect Thank you
I’m soooo impressed!!! they look so like the originals!!! absolutely comfy and the quality is amazing! my foot is 24,5 cm and i ordered the size 39, fits perfectly
very beautiful, fast delivery
Beauty
They're perfect. Arrive very fast for AliExpress the size is very good I recommend
Love the doc martins
So cute! 5th with かほど とどき.
these are stunning! 10/10 recommend
These are super cute. Very close to the real thing. Small cosmetic differences such as the inside label is different. The stitching on the outside tag is a little different than original and the sole is a solid black instead of the translucent. These are very comfy, not stuff like my others. Easy to break in. Only thing that slightly bothers me is one of the shoe lace eyelets isn’t in line with the others, it’s just a little off. Only took a couple weeks to arrive!
Bonita a bota, acabamento bom, parece ser Couro mesmo, eu uso número 36 no Brasil pedi número maior pra usar com meia grossa se for preciso, 1 dedo maior
great item but says dr. marten not sure if that’s right
Boots pts steep, for size 39 (25,5 cm) took 41, ideal, additionally go yellow laces, got somewhere in the week for 2-3.
All good
Super quality, chic shoes, fast delivery
Превосходные ботинки, выглядят как оригинал. Забирала в постамте. На свой 39 взяла 40 - сели, будто на меня шили. В натуральности материалов сомневаюсь, но выглядят отлично и очень удобные. Спасибо продавцу
Wonderful
Beautiful perfect size
Very good product
めっちゃ hon! cute no-5th repelled あるい said ふつう boots more want had!
Shoes well done, the “leather” is super soft, I would recommend get a size up, if you want them a little bit more comfortable
Great boots for my 13 year old daughter she loves very pretty boot
Pretty these shoes I love with a TOP jeans
As described, super boots, to see in time if they are solid but I am very happy with my order, I recommend this store
Excellent quality, really forged, thanks I recommend. We'll take more.
it’s cute just like the original but they are not as qualified as the original ones
Great review :) boots of excellent quality, took with fur, the fur is warm soft; does not crumble, does not tape; the seams are neat, the threads do not stick out out out arrived without a box, but still well packed, came to Buryatia in 18 days like. The order was sent the day after clearance :) At its 37,5 took 39, but I have with fur, so here. I thought suddenly the fur will make a smaller size and will be uncomfortable, but it stops and will be good, I think you can walk to 15, but with warm socks, a high and in the kit there was another pair of laces of yellow, for this line,. I do not understand, the skin is not skin, but it looks good, there was no smell from the shoes, only from the package, do not be afraid that it stinks KS KS KS
Gorgeous shoes! I did not find the difference with the original Came quickly, there was a smell of glue, but not critical On the size of the foot 40 (26 cm) I ordered the size 41 and they turned out to be a little small, 0.5 cm So I would order strictly according to the table :) Definitely recommend!!!!
Boots liked and quality and style) accidentally ordered with a heater, but maybe it's for the best (will increase the wearing period) in general, I advise)
THE BEST. Order one size up from your usual size but these are perfect. So soft and exactly like the original. Perfect quality
the product is excellent, it came quickly. but I was wrong to believe the comments and chose a larger size. it was necessary to choose your size according to the store's table.
Top!!!!! Exact copying of dc martens no defect
its a great product, like seriously wow. and came in 2 weeks! but i wish there was a bigger size:( it kinda hurts a bit when i walk, maybe its because they are new