SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag liked, corresponds to the description, I advise everyone!
The bag is good, the shape holds. The color is very nice as in the photo! It came just fantastically fast! Thank you very much store!
Small, but roomy. Looks pretty good
The bag is just a bomb!!!! Quality is super! Color Super! There was another bag for shopping as a gift. Came quickly enough, ordered 17.06, and took already 01.07! I am very pleased with the purchase, I will order more! Product and store recommend!!!!
very good product
Good quality. Good store. Delivered within 3 weeks to Kyiv.
Bag fire!!! Came in 3 weeks, really liked, I recommend. suitable for everything♡ Thank you store!
Good quality, the color is not bright blue. neutral, for the summer is very good. A little uncomfortable, just one department, and there are no additional pockets on the side, but you can get used to it. Purchase satisfied
In Ukraine, Donetsk region came in 17 days! Packed well, inside a lot of paper, the bag did not crumple! As a gift shopping bag! quality is good, I recommend the store!!!!
Very high quality for its price and looks very cute, although the chip with two zippers in the same compartment is not clear to me. But the purchase is very satisfied and I advise (live color as in the store's photo, I just have the light electric)
Nice handbag. The remeshek is long. My height is 174. A little smell. Well, it will fade. The order came in a month in Belgorod.
I am delighted with my purchase. The bag is super nice. Exactly matches the description. Nice color, nice material. Carry by hand or shoulder strap. I recommend the store.⭐⭐⭐⭐⭐
Delivery of dugé Dovga 2,5 city. klasna seltsya I recommend
Bag bomb, yes for such money⚡ Very satisfied, although for a long time I went. Seller recommend! Thank you
Handbag class, qualitatively stitched, lining is good. In the kit there was a bag. The color is beautiful.
Unfortunately, the package had a problem and did not arrive. But the store kindly returned the money. Great communication
Bag very liked, came to New Mail, well packed, not minted, inside was a lot of paper) the quality is excellent
The bag is very cool)) the quality is super! Came a little honest on the face, but it is not critical! The material is very nice, all sewn without flaw. The bag is roomy, but inside only one compartment (at least locks and 2). Delivery to Kiev month.
A beautiful bag, everything corresponds to the description. Neatly sewn, threads do not stick out. Delivery to Ukraine 23 days, to new mail. Thanks so much :)
The bag is very beautiful. Stitched neatly. I'm very happy with buying. Delivery fast. The track was tracked. Thank you very much store.
Ordered 8.05, received at NP 28.05. I think it's fast enough in time. The track was tracked, of course. The bag is packed well: transport package, other package, pollen, inside the bag is packed with paper. As a gift shopping fabric (I think the quality is not very, but it does not matter). Bag neat, seams smooth, zippers work well, carabiner for long handle tight. There is no unpleasant smell-just the smell of skin.
A good handbag, it lacks only partitions in sections) ordered earlier the same color wallet from another store, everything is fit) handle over the shoulder included, thank you. I didn't talk to the seller.
Great product… I am very satisfied also speed free despite the situation covid….
Delighted with this bag, it is really beautiful and functional. Very satisfied that I ordered.
Small, cute bag. perfect for summer. Quality, compact. recommend
Very, nice handbag! Came in three weeks, I'm happy! Packed well. A little strand is stuck on the strap, but it can be fixed.
The order arrived 18 days before UFA. At China customs parcel combined with other. The track is tracked. The spouse is delighted. Seller recommend.
Bought at a discount for 14.85 $. And you know, I'm delighted. All the seams are neat, the threads are not stuck, no bad smell. Packed was good. The store sent the order the next day, she reached Ukraine in 20 days. This bag really costs your money. I didn't talk to the seller.
Came quickly, the color is not quite blue, as in the description, more gray-blue, cold shade, well will go, wanted for the summer) Thank you to the store)
The bag is comfortable, spacious. came very quickly, well packed. there is lining in the bag. thanks to the store for the quality work
The bag was a month old. The color is very beautiful, the accessories are quality, sewing is good. It looks very cute and immediately falls in love with itself. I really liked it. Inside one compartment, but the bag itself is very roomy and comfortable. Took on the action for 300 UAH. :) Thank you store!
Ordered for Grandma, in general she is happy. The truth came a little mint, but I think it will break. Seller-thank you!
The handbag exceeded all expectations. Packed was very well no cracks and scratches. Quality at the height, sewn so that there are no stinging threads and all seams are smooth. The locks all open with ease, the headset is not scratched and was covered with protective films. Inside there are 2 pockets one on the lock the other without lock, in size not small. Also pleased the fabric inside the bag it is quite durable and sewn beautifully and evenly. Very spacious. The handbag itself at its price looks very rich and solid. Thank you store for the very quality goods.
Delivery 40 days, quality at height. I already took one, only round one. Not minted, the store put the paper inside. The uniform kept well. In the photo my bag, round, for comparison. The firm is the same. Thank you! I'm happy with it!
I got the bag, waited three weeks. I liked it. soft, the quality is excellent, small but spacious. Well packed, but I was a little bothered. Recommend it.
Came exactly for the month, the quality is good, for such price generally fire, ordered for 880 R
Very thank you stores, shipment well packaged, quickly dotarła. Only wish that handbag color is darker, wpadający in gray, but handbag is very pretty. Recommend.
The bag is cool) I will probably order another one, there is only 1 minus, in it only one compartment (although the lock is 2 .. There are 2 small pockets inside, one with a zipper (it is a little bigger) and one without a zipper (less) and it hardly wipes the phone with a screen of 5 inches ..
Is cute. I am glad. Color beautiful. Is such as had be. Contact store Super. Recommend warmly.
The bag is just a gun. Soft, very nice. Compact but spacious. Packed well, not minted. Delivery fast. Color mustard charm. In general I am delighted))
Cool bag, I really like it) very sorry that snakes 2, and Division 1, but in the description B about it is stated. The strap is long, narrow. Came well packed. I'm happy with the purchase;)
Very good handbag. I still ordered a wide belt to her, in general it was fun!
Happy with the purchase. Nice color, looks qualitative and worthy. Soft. It was a little bit rude. Came well packed.
The handbag is super! I really liked it. The skins are tight, to the touch pleasant. The fittings are great. The size that is necessary-not quite small, will fit everything necessary. The gift is a reusable bag. In general, happy! I bet 5 stars!
Chic bag, very liked!
Delivered by ZP 3 weeks. I'm just excited about it. There is no separation inside the bag itself. But there are two pockets. And the auika was put. Took for ~ 900R
The bag is perfect, soft, roomy (!!!) all as in the photo. Came very quickly.
Very beautiful and high quality bag. It has two zippers, but the compartment is one. The skin is soft, very pleasant to the touch.
Ultra light, fast delivery. There's one department inside.
I ordered another strap at once, very satisfied that everything came at the same time also very pleased with the delivery ordered 27 came 9! Super. The bag itself is very good quality well packed came not crumpled smell special No