SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
классные очки. пришли быстро.
Thank you for the glasses they really liked me.
Came quickly, you can see through them not very well-cheap plastic. Watch your eyes.
Looooove these sunglasses!! Best ones I’ve got. Light and comfortable. Arrived extremely fast. I bought two. Highly recommend.
Everything was well packed and the glasses came not damaged
Excellent, I arrive before expected time⭐
Normal
ok
Well, for a very long time, but the glasses are cool
All is well! Thank you store!
Are Super!!! Recommend and order another! :))
Cool glasses for this price, I recommend the goods and the store, only the delivery is long.
The goods never came. The store hardly returned the money.
Cool
Not received but the store refunded me
I ordered yellow glasses, I thought they would be transparent, and they are very dark and chameleons
All super in the Sverdlovsk region delivered in 2 weeks. Seller recommend, packed well delivery super fast
The glasses came at the right time but expected to be smaller in their size came huge when you dress you look like a bee but if not close to the eyebrows, they look good unfortunately I incorrectly issued the delivery to the right city the store could not change shipping as soon as Sent without confirming the order as if to see someone ordered and sent if it is clear since I explain but glad that at least came glasses I had to order delivery home from the post office and there were their difficulties and could not go very much far mail is from me
Comme description.
Is Scratched
perfect!
Very very long delivery. Came whole just in a package and in paralon. Hold on well I like it very much
Like glasses, have the face long and thin and stayed cool! Just arrived late but okay. I recommend.
bien
I look like a Basilio cat now. Thank you. That's what I wanted.
Didnt received
Great glasses! Ordered the same twice. Since she scratched
Very nice glasses) recommend
It's okay!
The goods did not receive, but the store returned the money. thank you.
Cool glasses
Super eyepiece, stylish, fashionable... The salesman is naked! Uncle!
The store was pending at all times when he received the goods, which was delayed by the current circumstances.
Glasses liked!) quality is good) delivery month
Glasses look very cheap and unreliable
Very cool, thank you
Funny glasses! Delivery-about 30-40 days
Cool glasses, the RB came quickly, well packed. for such a price-a fairy tale. I advise everyone!
Beautiful glasses. I'm excited about it. Everything, nothing scratched. They look stylish. And most importantly, that the quality of the windows is super, they are all perfectly visible! This is not my first glasses with Ali, but so far, unequivocally, the best!!! Thank you, store! Went 1,5 months
Super!
Good glasses. They came fast, without defects.
Thanks, nice and comfy
Everything is fine, ordered for 75 kopecks hah, while comfortable and neat
Beautiful. Unfortunately bought two and just sent me a.
Good glasses. Just like the picture. Very light
All OK
Good) but the color is not exactly as the picture. More pink. They sit well) came with small grievances (the dispute did not open.
Very cool, I suggest
The most optimal is reflective lenses to take. Black and Brown do not take, from the sun☀They won't protect.
If you want to protect your eyes from the sun☀Don't take it. They are plastic and transparent. Look at the big face.