SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool sweater, I advise.
Amazing quality, exactly what was described.
buena calidad del producto, la talla corresponde. lo recomiendo
Cool blouse. Baby satisfied
Very bad quality
Very nice and warm though there is a slight color difference.
Love this jumper! Super warm and I love the colors
Excellent store and shop if I recommend it very much, shipping was fast and it is just like the publication images, the sweater is beautiful, very soft and warm, the colors are intense, it's very short but by the measurements I already knew it was so, still with it I loved it!, I am happy and very satisfied with the quality of the garment I will continue to buy here.❣️
Stunning sweater: warm, soft, non-prickly. Colors exactly like in the picture, the delivery was long, but where I live, it's not surprising) and he sent me another track number. So there are no complaints. On the note: The sweater is not very long, even at a height of 165 cm, but to fill it-it will definitely go.
Sweater top, under the description is suitable, the rules are knitted, not bullshit, some kind of, sent in 3 weeks to irk. Area. My parameters: height 161, weight 48. Advise My insts is stimer_kun if anyone is interested
Super on 90*62*108
Nice sweater! Bright and light. If you put a thin cotton jacket under it, then it becomes an ideal option for winter. The collar at the first fitting seemed thick, but thanks to it there is no need for a scarf. In general, I fell in love with this sweater, that's right in the Apple. I want to wear it everywhere.
Свитер в точности как на картинке, очень тёплый и выглядит просто замечательно
I really like it, I do not get out of it. Very warm, soft, pleasant to the body, large mating. Bright, successful colors and cut. In general, all as in the photo on the model, only the strip is white, not beige, but it's even better. On the size with a little oversize, on the parameters og 90 from 67 to 93 sat perfectly, the sleeve is long, and the sweater itself because of the successful gum at the bottom looks good with the bottom of any landing. To Ukraine a little longer than a month. Washing in the typewriter survived without adventure. Recommend!
Very warm. Bright colors. Pleasant to the touch. Description exact. Slightly shorter than in the photo turned out, but I have a height of 1,68 cm.
so cute!!
The jacket is very good quality, I liked it, the embroidery is even, bright
great quality
Arrived very quickly and the material is top! I recommend
Went to Moscow for 1 month somewhere, in general it's good. The sweater does not smell anything, it's pleasant to the touch. Threads do not stick out. The inscription is embroidered well, without flaws. The size approached well, on my size (s) more or less oversize
I read the comments I was afraid that the smell would be really Chemical. In fact, a little smells of hay and wool, so I'm completely happy. Soft, warm, fit even with an increase of 180. Came very quickly to St. Petersburg.
Thank you very much!!!
Good quality and not thick