SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is like in the photograph, even prettier, I 'd say. Unbeatable price quality ratio
good product
I think it's a little different, but in principle, I'll take it a couple of times with me. Small one
Ok
it’s so nice
Came not crumpled, but with a scratch from behind. Looks good
Beautiful.
Excellent quality. Just like in the photos. Can’t recommend it more
I'm with my purchase. the bag is very sturdy and money well spend. oh did I mention the quick delivery? superb!
As in the photo. Satisfied
A beautiful, high-quality small bag, only the phone, passport and other small things will fit. Looks like in the store's photo.
The bag is amazing. A small bottle of water is placed. Advise)
Slightly smaller than expected but material is strong and of quality
I just love it and it takes 10 days in yegar
The bag is good, looks stylish, there are no questions about the quality
The bag came for 14 days-Super! Very beautiful, odorless, looks good and expensive!
Такая как на фото, маленькая, симпатичная, неприятного запаха нет
A bit smaller than my expectations, but color wise it’s fine.
All the crumpled came, returned the entire amount. very quickly came the money to the card.
3 times I order in this store, everything is always wonderful! The parcel comes days for 20, well packed, each bag in pollen and with air bag inside. The photo shows that the bottom is slightly crumpled, but everything is aligned. With this baby I walk now every day, I use about 2 weeks) the most necessary is placed. Very satisfied) Thank you to the store)
Best Buy
Chic bag. How stylish and expensive it looks. Very compact and interesting. Not skin but looks 10/10.
As in the photo arrival in very good condition well pack really top nothing to complain about deliver quickly
Picture this love dont think ~
The bag is great. It looks very beautiful, it came very quickly. Purchase satisfied, we recommend!
Super contente de mon sac. Conforme aux photos, très peu d'odeur, bon rapport qualité prix.
A neat bag-Baby)) in quality there are no complaints, no smell, neat, did not crumple, inside the air bag, came for a week in Moscow!
Perfect quick reception.
Gentuta m.a impressionat enorm. Sunt indragostita from ea. Livrara a fost foarte rapida, cu vinzatorul nu am vorbit , nu a fost nevoie. A singur minus this ca la lacatica pentru inchiderea gentii nu a fost pusa o película de protectie si e zgirîi Recomand
A very very nice bag I love value on quality price
Beautiful pretty bag I recommend the store
Cool bag, its money is worth. To buy I recommend!
Очень быстрая доставка, шикарная упаковка, хочу ещё заказывать у этого продавца
Good quality, fast delivery. Very pretty! (No communication with the store)
The clasp does not work properly and some of the gold on the bag is fallen off.
The bag came curve, all scratched, in the photo is not yet visible. Opened a dispute, offered a free refund for the full amount, agreed, but the store sent only the address, no room and accordingly such a refund only paid and it goes out at the cost more I tried to contact the store, it does not answer, here is a re-dispute, until it is known what is over.
Handbag is super, looks expensive! All seams are even!
Satisfied I recommend
It was accurate. I am satisfied.
Nice bag, lock is a little bit out of place, but overall will give it a go
I love it! Like in the picture
Miniature, made well
According to the photo❤️
I wanted a bag rich in red, looked at the reviews of all in the photo all well, ordered, came a bag, and the color is not saturated red, but dirty red,,, I wanted to attach a photo, but also in my photo there is a distortion of color and the bag turns out to be a beautiful red: D (but it's a lie) In general, the bag is not bad, beautiful. A little accessories in small scratches, but these are trifles, no one will look after
Handbag is very pretty, but unfortunately specyficznie smells.
Handbag liked, there is a smell of course, but nothing terrible. All seams are even, there are no scuffs. I ordered 28.03, came 13.04
Первая посылка, от которой я в восторге! Пришла сумочка за 10 дней до Оренбурга, получила в сбере, все очень аккуратно упаковано, сумочка небольшая, цвет сумочки такой же как на картинке, коричный очень красивый. Небольшой запах присутствует, но некритично.
Well, I thought it would be better alive.
The bag very super pretty, it is well packaged. The quality is good. Delivery is very fast.
Quality at the top! Fast delivery!