SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Disappointed. Very small bag
Good quality, recommend
Beautiful handbag I loved excellent quality luxury material I recommend
Nice one
Too mimion the quality at the top
Beautiful, fast delivery I recommend
It is ideal for a small red handbag, well sewn, accessories of the same color, the strap is flexible and soft, it has a phone, a purse and a bunch of keys,,,
Small the bag, but pretty. Thank you
Bag is beautiful..more review after using it for some days!
Baby bag! For summer Super! Quality, accessories are good. As a gift, they put the tape. The bag holds a medium size purse and a phone. I bought for 1300 on sale, it does not cost much because of the dimensions. Delivery of 11 days to St. Petersburg from the moment of ordering. I recommend to buy.
Very beautiful bag! Everything is smooth, well stitched, very high quality. Thank you very much!
So beautiful.
These bags are sooooo beautiful!
I love the purse. just exactly as it is in the pictures
Beautiful! Fast delivery!
Thanks for sending my order
The view of the bag is very nice Tui received it and the rest tried it but initially beautiful and beautiful color and size is beautiful and the quality of the solution is also good
love this bag and quality but so small
Perfect i love so much
very beautiful I will order again
Beautiful hut so small
Very nice I love it thanks for the give
Very pretty. I recommend it. Although too small but it depends on what we are looking for. I like it
So beautiful.
The color does not match a little, the grayish shade of the bag. 20 cm at the bottom. I would like on top. Too miniature.
Very pretty
I love I love too top the same in the picture
very beautiful same as it's in the picture
جميله
Beautiful handbag