SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
1st to arrive from my list thank you
excelente calidad .
The quality is good. It'll be a little bigger. The cotton is just a little bit.
Delivery about three weeks. Quality norms.
Pleasant to the body pajamas. The goods came quickly. Thank you very much store
I love fresquito.
Same as in the photo. It's very comfortable.
A little narrow the waist of the trousers
Pajamas are very soft, after washing nothing changed. Advise)
nice, cute and fast delivery, and I will purchase again.
Thank you, good pajamas, the size corresponds to 44. Recommend! Delivery in time.
Pleasant fabric, fit perfectly. I put 4 only because of the slightly strange style of short, not very convenient. As a gift there was a small hair band, very cute. Pajamas happy
Is full
Synthetics 100%, pleasant, soft. XXL at 46 size, delivery of the 2nd week in Stavropol.
Everything is fine, plus put an elastic band for hair, very cute))
Quality wykoania OK fabric compared with other zamówionymi patterns is best
I do a size M but you have to order XL
Very soft good set thank you so much!!
I really like
Very comfortable! Right size
Everything is super. pajamas cool Seller beggar
Superb. Very pretty
Thank you very much, everything has come! Pajamas are good, comfortable (as a gift rubber band)
Nice fabric. Not translucent. I ordered a larger size, I approached the kakraz.
Took a very long time to reach Singapore due to COVID. But product is cute and comfortable.
Very cool, on pp 44-ordered L, ideal)
Corresponds to the description, cool
Very thin, pleasant to the body. Translucent) at 46 size, XL perfectly approached
I liked pajamas very much, the quality is good and the material is pleasant to the body. I will order more, the store put a hair band as a gift. Thank you!
The parcel was handed over. Why don't you know? The store returned the money.
Light, cute pajamas, nice synthetic.
good
The material is synthetic, but soft, does not creep, does not electrify. Size XXL perfectly suited the Russian 46-48, OG 92, about 100. But! After washing the pocket and shorts polished and became pale-prepale. Photos taken before washing. Delivery 3 weeks.
For this money it would be possible in Russia to buy pajamas for a lot better, shorts quickly pale, although I did not even wash them
Ukraine reached 25 days. At 92-74-98 took L, it was necessary m. But for pajamas will come down. Synthetics, but pleasant to the body. The store put as a gift an elastic band for hair. Everything is very neatly packed
Adorable!!! Nothing to say. Product as description.
Pajamas are very cool. Soft and pleasant to the body knitwear, quality print. The fabric is slightly stretched, the rubber band on the shorts is soft. Nothing presses anywhere. Thank you!
The suit came in two weeks. The fabric is nice. at about 93, OG 88, waist 74 ordered L. It turned out freely. I think it would be possible to order. And so, a comfortable suit. As a gift for hair Gum. thank you
Good pajamas, really had to put on the balcony for a couple of hours, there was a very strong chemical smell, now norms. She liked her daughter very much.
Print sticker, the size is a little big but because the leg S, but I like it
Pajamas are good, on its size 42-44 took l This is my size, the quality is decent.
7.04.2020-12.05.2020. great pajamas!) recommend!!
The goods are good. Synthetic but nice to the body. The goods came for a month to new mail.
Nice pajamas, nice to the body. Little. I wear size m. Decided to take L to be free, and did not indulge. In the end L is m
Pajamas are happy. Daughter at the height of 152 villages is good. Synthetic material, but soft and pleasant to the body
Picham's okay for Taku Xin. Tailoring is not such a yak in the photo, but fitted with a T-shirt. On rosmir s-m Brava HL, did not lose. Synthetic, gumbov, spati in such definitely will not
Soft pleasant fabric. Everything came up. Thank you
It's a very nice pajamas just like in the picture and very good quality
It's too small to be a size xxl.
45 days from payment to receipt. The store sent quickly, so 5 stars, but the parcel of the month lay on the sorting centers on the "export" (picture total, T. At the same time there were 5 parcels from different stores with the same result). The track was tracked. The description of the product on the site meets the expectations. Took the size bigger and did not lose. Seller recommend and seller Thank you.