SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finally came the long-awaited glasses. It's cool. Thank you
Good points for your money. Look stylish, expensive. A napkin is included. I recommend the store and the goods.
Glasses as in the photo. For such money, very good even! Delivery 20 days.
The glasses are good, on a wide face, they went true for 2 months. I'm happy.
Beautiful glasses, and ideally sat on my spout)
The order was made on 16.05.20, received by mail 19.05, delivered 14.06. The frame is beautiful, but I did not fit: they get off the bridge. There was no need to communicate with the store.
Packing bullshit, but glasses are cool. Fast enough shipping
Are gorgeous, look very good, high quality, beautifully made. Fast delivery! Thank you
More than a month delivery, not tracked
Very long delivery, almost 2 months in Mari El. The parcel was tracked only by China. Packed glasses are just in a bag with a navel. It's strange that we got there. On my round face sit very not even bad
Item consistent with the description. Shipment within 30 days. Recommend
I really liked these glasses. I go to them for a week. For me so the sunlight becomes softer, the contrast of the light shadow too, the first glasses that do not want to take off, in the bottom the world is very sunny just a miracle. My first brown glasses and very satisfied. Not heavy and walk all sunny day, I'm comfortable.
Very nice and light, well packaged and with a wipe to clean them
Very high quality glasses, look Excellent! Advise!
Good glasses, came a little more than a month, my narrow face is still big, but I 've been waiting for them. I like everything. They say they're polarizing, but I didn't check them myself.
Went 2 months, took from the mail. Packed well, came whole. Glasses, good. The picture and description correspond. As a gift, a rag.
Superrr!!!! I'm delighted!!! Price/quality ratio is just space. On account of filters, polarization do not know, did not check. But in appearance, glasses for a million!
Very cool glasses
Very cool sunglasses, I wear in each the hot day;)
Cute glasses, made qualitatively. Delivery is very fast. Thank you store.
A beautiful shape at the glasses, but very tight whiskey arches. The material is plastic.
Glasses Super, plastic durable, look exactly like in the photo of the store, Pts. Steep, I recommend, before Yekaterinburg went 2 months, most likely because of the quarantine so long, packed well.
Chic glasses. Packed in a Duper. Nothing cracked, not scratched
The glasses are great. In St. Petersburg, delivery of the Week 2, and then, the delay due to the post office of Russia. The quality is good, there are no scratches.
Ordered 25.05 have reached 14.06. Compatible with description
Great glasses. Very beautiful shape. As a gift napkin for wiping)
Cool glasses. They went of course long, but in the end I was satisfied.
Glasses are very cool!!! The quality is good, light plastic, moderately protect from the sun. I chose color C3 (boklazhan that-li), very, very satisfied, not "beaten" color. The form is rather suitable for round faces. Before Vladimir went 1,5 months.
Glasses are very high quality. The store umnichka, sent despite the coronavirus. Controlled shipment and perfectly packed
Look like in the photo. Great for a large face. Quality is good. It came a little more than a month
All OK. Long time delivery, almost 3 months to Poland. Glasses zamówiłam 17 March, future today by
Great glasses! Durable, not flimsy, comfortable. Do not press anywhere. The image in them does not swim. Packed were super reliable. In the kit there was a napkin for care
Delivery 1,5 months to Moscow. the glasses are excellent, the plastic is dense, do not hang out. No polarization. They were packed only in poperka, but came whole.
Okular and class, yakysno zrobleni, came for 32 days on Ukrposhta through the estony. The salesman has been doing the zruz. Buli kind packed, not seasoned. I'm pre-war.
Delivered to St. Petersburg, in 28 days, quality glasses, for this price, everything is fine.
The parcel went a little more than a month. Glasses are whole, without scratches. + Napkin as a gift. Thank you!
Super sunglasses, only rapidly rysują. Delivery about 6 weeks
Super! I'm very happy with the quality of the product. Thanks to the store! I recommend it to everyone
Good glasses. Came whole, not scratched and with a special napkin for glass. Totally plastic. There are on the arches Special rejected for the chain. Suggest to order
Cool glasses, comfortable, whole design. And the price is excellent
Cool glasses. Were packed perfectly and reliably, the store put a napkin. Came quickly, the seller immediately sent the goods. Very light, comfortable. Not on a very wide face.
Mom was happy
Glasses are good! Came quite quickly (despite quarantine) store Thank you!
Cool glasses, exactly what I wanted!
Received the parcel in the specified period, corresponds to the description, turned up well-all the whole. Satisfied with the product, with the store did not communicate, but is responsible for the quality.
Glasses are very good quality, I am very glad
To Moscow went a little less than a month, packed well, for their money just super, put a napkin to wipe
Very cool. Comfortable light. Well made. Are large but touch blusher wiec will not be parować. Future well protected with tissue to clean. Lead time-3 weeks.
All right, glasses very nice. Small smiley can be ciut big but for me OK.
Hello The order is made on May 1, came on May 22 perfectly packed, as a gift napkin for eyewear care, thank the store for the fast delivery, recommend!