SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The jacket is very high quality. The description corresponds to reality. Sewn neatly, there is no smell. Very successful purchase. light, warm, comfortable. I recommend.
The product is very beautiful! Corresponds to the description tracked came early, thanks to the store
Quality is good. But XL at 48 dubiously sat down. In the photo on a thin T-shirt is worn.
The jacket is very cool)) came quickly! The parcel was cured! I'm very happy! Thank you store! Order will not regret!
Instead of the ordered 7HL, sent 5HL. It's not good, but I'm lucky. At 52 exactly 5 and need. Only for height 163 sleeves are short. It's summer, or warm autumn. It's not a down jacket.
A good jacket for such money. Came in less than a month. At 54 Russian ordered 5HL. Probably, it was possible for a smaller size, but did not risk it. Freely, conveniently, you can blouse thicker. On a small plus is quite comfortable. Very light besides. I recommend the store.
Reached very quickly for 2 weeks, size 4XLподошел on ог-114 and об116. All PRINCIPLE suits, color good, sewing is, fabric is very thin, sleeves on the growth of 160 good. The Hood tightening. Though tonkovat, can more поднадуется. One school (another name) from the bottom zipper for sewing apparently started to embroider zipper top and did not have to. Zipper, and they took a подогнулизачем bother to alter. To Get to. May be just me caught. But will not open the dispute, and so the discount when order 300R, the change, t, to sew.
I wear a jacket already at minus 5, nothing so, for one turtleneck. If you stand in the wind of course it will be cold, thin very, I'm not sure that there is fluff, it looks like a Synthon, I do not want to steam to check. On the height of 166 the length of the sleeve and jacket is normal, the shoulders and everything else the village is good for the parameters 101-85-102. The jacket is weightless, soft, pleasant. Inside as if a fake of pockets, putting the wallet he fell on the floor, it's good that the phone did not put. It's not clear what purpose they sewed it for.
Thank you very much for the quality goods!!! The jacket is just fire!!! The table corresponds, in real life the color is more saturated, shines, fashionable, lock and lightning quality, the hood in general otpad, I do not buy what thing, all the time I sew, but here on the size of the head)) in general, twist! Everything suits me, from lines to delivery. I ordered 6HL, the store reinsured probably and sent 7XL. I would have approached the one, and this one can be worn with a thick sweater. My parameters are: 115/100/135. Definitely order another one, something lighter and all the same 6
I took my daughter, on the height of 155 came the size of S. Quality like a good one)