SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Short!!
Nice genre, but something small!
Such money is not worth it, everywhere the threads stick out, the wrong side is generally terrible. There is an unpleasant dusty smell. Full.
Warm and soft. I thought this would be quite stiff, but it is surprisingly soft. I like this sweater a lot. Will buy it again.
Size m-for a girl-schoolgirl (((alas, the sleeves are short, the elastic band on the belt is also high, well, the quality is so-so-
Size don't suitable. sweater less
The sweater is gorgeous. Soft color is very beautiful. Generally impeccable.
The colour is not as described, it is shorter than in the picture. Mine had a tear but the store refunded me almost immediately after I opened a dispute. Responsible seller so I give 3 stars
OK. Mutta melkein napapaitoja vaikka XL Koko.
Is to offer me can pronounce ....
Something short. In the photo it seems somewhat longer
Quality and color is not the same like in photo
Very nice and warm.
super mais court
This sweater exactly matches my expectations. Thick wool, perfect color as well as one size. I measure 1.58m for 45kg. Delivery is very fast to come from China, one week only. Level quality price is very interesting, no delivery costs. During a first purchase sweater yellow color, I hesitated to order a second of another color, so I recommended one in gray and another different at this supplier. I highly recommend!!! Before this one, I made several sites and always disappointed.
Slightly smaller and shorter than I thought, but the sweater is good
Very beautiful, the quality is good, I recommend
Very very small for xl but it is beautiful
Too Short
Sweater gorgeous❤The color is not like in the photo of the store, but warm yellow, the mating is large and it is very soft
Too happy with this purchase.
Has with the size XL4 nothing zutun, it is only size s but for our grandson daughter fits the sweater.
A little short I would have preferred barely longer if no it is top very beautiful sweater
Very beautiful
In the photo, the color of the sweater has a mustard shade, and in fact the egg yellow
Same as in the photo
Thank you.
Very small
Color not consistent with that of the photo.
Nice sweater. On the size C took C and everything came up. For such money is cool
el jersey es bastante más corto de lo que se aprecia en las fotos. rapidez en el envío
おもっ was more みじかい though, from pretty nice!
The yellow is much brighter, more lemon
свитер не горчичый а ярко-желтый( торчат нитки(
Perfecto
Sweater bomb Usually I wear s size but ordered M and did not lose sat perfectly. The material is pleasant to the body. Delivery is also fast 10 days
Delivery fast No prick Thread sticking out
Very nice both of you. Thank you so much for the gift.
my order is never in Delft arived
OK
Nice but a little short. Took 45 days to receive once ordered. Tracking data was not updated regularly.
didn't arrive
Beautiful knitting, but there are other threads and holes that need to be closed
Size is the same as a gift rubber band and coupon
trop court un peu déçu de la qualité
Very nice!!!
Merci
The sweater is very different from the photo, it turned out to be very short. But in general it looks pretty
Trop beau
Bueno