SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It looks differently from photo- the shirt is much shorter and has short sleeves
Order did not come. Notice came that the store canceled the shipment. Can't open dispute
Not received Mai ricevuto la merce
The goods did not come, the money did not return!
синтетика и ооооочень большой,не рекомендую
!
Looks cheap und completely different then the Photos
Really cute ! Nice material
The horrible tissue.
The quality is good, the color is darker than in the photo
Костюм Очень дёшево смотрится. Ткань синтетика грубая. Белые пуговки. Не советую!
A little disappointed
Товар далеко не хлопок, 100 % синтетика не дышащая, заявлен как хлопок . Для лета испытание жарой.
it does not look like the picture in lenght. the trouses are very short.
Honest feedback-do not take it! Pajamas in pure form, with the photo of the store there is no match, except that this is a set of pants and a jacket. See the photo. Opened the dispute-returned some money after long talks. Its money in 1800 rubles. It's not worth it. Most of all, white buttons were killed.
Very nice together. I'm delighted. Good size.
Tragiczny, do not recommend.
Has nothing to do with the color and not have this fit if I had seen the other evaluaçoes I never would have bought am very sad and feel cheated
Synthetics. Sticks to the body. The color is the same as in the photo
Great suit
Great suit
disaster short trousers totally different style and fabrici will put in the bin
The fabric of course is not the one in the store's photo, it's not transparent, it's visible on the wrong side. Together it looks like pajamas. Separately, the shirt can be worn as a robe, the pants need to look, can pick up a lighthouse, that summer, by the sea will go. Let's see.
Not bad darker color nice for beach pool the top can be worn in dress I made M I took the but the m would have enough
Super! Very beautiful, high quality summer suit! Fast shipping! Definitely recommend! Take your size. Very satisfied with this purchase! Thank you to the store and prosperity business! Later I will add a review with photos...
Mecha made the refund. I didn't have it.
Other fabric as on picture
The fabric looks transparent in the photo but is not the same in real... I'm disappointed! Yet the whole could have been pretty, it is very cheap in reality! I would not recommend unfortunately
No similar even fabric פיגמה not the same color
Beautiful Troooop Identical to the picture Fast send