SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The clock is beautiful. Unglued the protective film, it was removed with the paint
The clock was very pleasant, though they went very long, more than a month... and so very steep)) they immediately have a battery, everything works fine.
Colours is a lot more dull than I thought but I think it is still cool colour. Delivery took very long though. The colour on the strap and magnet will come off some time but I think this is okay for me.
This one looks amazing! The gold color frame, adjustable - there's a magnet to fix needed length. Perfect.
Recommend product and salesman
Nice.
Everything matches the description. Looking great! But!!! You are a solid store, and packed fragile goods terrible!!! Are you sorry for foam or cheap cardboard box ??? The package was long-1,5 months. Yesterday was tracking somewhere at customs, and today the news-come and get!!! It's not good!!!
Excellent, I like it very much, I recommend this store!!!!
Watches were very well packed, work, magnet fastener, which is very convenient, without damage, on the hand look excellent))
Excellent Product as described is identical I recommend and arrive in the time indicated packed safely
Really beautifull
Product is Exelant, a comfortable design with wrist, recommended product 5 stars
Good product, came in very good condition and in The Times agreed by the store, the product came as shown in the seller's images.
Bought two of them. They are very lovely. Same as displayed. Thank you. I’ll be ordering more.
Excellent hours, came in 2 months Kazakhstan. I suggest I liked it very much
Very beautiful. Super worth the value
Very beautiful light and comfortable. Only came with a little scratch on the screen and no protective plastic sealing the product. Only in magnet
Equal to description
it has an magnet! It's super good!
Hello, today (19.03.20, ordered 1.02.20) received the watch intended for the daughter for a gift. The daughter is delighted, very cool watch, original design, comfortable bracelet. legendary, comfortable hold on the hand, look wonderful. Packed well, they came celekonical! The only thing, we expected the clock of pink color, and came purple, but, as it turned out, did not look at the signature under the photo. However, in the photo the watch is all with a pink hue)) very satisfied with the product, thank you a lot store for his work! Prosperity and success! Recommend!
Cool it's worth it
Thanks to the store recommend, Alega delight
I am very happy! I really liked the watch and came much earlier!!! Good store!
Good hours
delivery understandably slowed due to coronavirus. product as described many thanks
Watch it comes dokladnie and is just beautiful recommend fajnym dziewczynom
Arrived in perfect condition and working perfectly recommend to all
thank you so much sir store . fast shipping. and good quality . I really like it .
Beautiful watch Took 1 month to arrive
Super Watch consistent with the description, well secured shipment. Delivery time lengthened about the week.
Tooop produit
The clock is very cool! Thank you!
Hours ordered on January 20. The carrier got on February 2. At least have managed to send in the light of recent developments in china. The package is purple. On february 26. Tried everything works. Cute watch, magnet bracelet and the price is funny.
The watch c ve lindo.com or in the photo took two months more than indicated but it came and I like it
Beautiful watch, fast delivery. Convenient magnetic closure.
It was very quick and can early but it is actually a fake watch, when u put it in water the colour of it changes to silver and know the colour is not so pretty and the inside part is also very bad thanks a lot not
Like the produlto, arrived in perfect condition, I recommend. Only the disclosure says that delivery is in 30 days, but when the blanking says is average 60 days.
Cool most, the straps are adjustable, on the magnet. All as in the picture, already go, the battery did not change. Good. I suggest you. Went a month in Khabarovsk
Watch excellent. Great material and workmanship, the bracelet has a modern twist.
Funny, light clocks. only received and immediately dressed)))
It came in good condition, it has glitches on the inside, it fits with magnet, it took a little while to get there.
Watch doszedł with large delay but doszedł. All is OK works.
Lovely although has discs which is factory startą or something like that. Seen on zdjeciu
Looks very good! I love it. Thank you store.
Wonderful hours! Especially I liked the bracelet. He's on any hand because the magnet's clasp! Nice watch! Recommend!
All as in the description of the track tracking all the way shipping about two months quality is excellent, I order not the first time the strap keeps reliable. Recommend the goods and store.
ok
Delivery is late. Had to extend
OK. Shipping 1 miesiac, no tracking shipping
Mi uncle mi dough Radi savib