SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool. Only hold on, seems weak
Glasses came whole and fast, not scratched, like comfortable
The glasses are here. Personally, I did not see and did not touch-my wife received, but as I understood they are not enough. But whole and everything corresponds to the description. With the store did not communicate as there was no need, how long did the goods go and how quickly they did not send out.
Good glasses.
The goods are excellent, but went very long
The goods were delivered promptly, 25 days to the Perm Territory. (In package with other orders). The goods correspond to the description. Packed mediocre (wrapped in porous polyethylene), but reached without damage. Acquired as props for photo sessions, so the protective properties were not checked. In general, the purchase is satisfied. Recommend.
The goods arrived in excellent condition
I love them it fix perfectly!
Yak on the photo, Duge legend
Cool, but bad to hold on and tightens the skin, a little discomfort
I gave my brother! He liked it!
Quality is good, delivery is fast.
Super glasses! I advise everyone
Perfect. Good quality. Fit well and are comfortable to wear.
Shipping very fast. Very good quality. They hook perfect. It seems like a lie.
Got the glasses as I wanted. The glasses were well packed in six layers of polyurethane foamed. They came without damage. Stylish, well hold on to the carriage. I recommend the specified store.
Good product. Like. Arrived in Brazil fast. But the Mail slow to deliver. Good store. Recommend.
Interesting, not for normal wear. Well packaged.As described. I recommend.
OK !!!
Very good material, fast shipping perfect transaction
Funny glasses! Most importantly, no scratches were well packed in 3 rolls of material. Come fast.
Delivery to Krasnogorsk was long: from April 14 to May 04. On the order page warn about delay in view of the unstable situation with the pandemic. The order was delivered practically by hand, through the concierge, which is also good, without the need to stand in queues on the mail. Everything is packed very tight and well, everything came safe. Tracking was lost after transfer to international transport. I didn't talk to the store. The glasses themselves are weightless, on a narrow portfolio sit perfectly without the risk of falling even with relatively sharp movements. Polarization, of course, no, usual dimming.
The package arrived after 3 weeks) the glasses are just super! Thank you very much store)
All OK. Fast well smoothly. Recommend.
Thank you very much, husband satisfied, the item is wonderful as the picture
Good package. The product as described.
Thank! Very high quality product. I am satisfied.
Pretty small and wet nose not hold up
Great product and subject to store's description.
Great glasses! I really liked it!
Good item all as in the description
Happy with the package. True I thought the goods would be in the box, and it came in a strong wrap. Come on.
The adult face looks small, but very cool
Everything is fine, delivered quickly and qualitatively, today received by mail. As the sunny days will be, I will wear.
ASHPE I'm happy, do not loose, sit on the broken nose of the ZBS,
Very cool chicks. I like it. According to the description fit 100%. Sent quickly, delivered quickly, which did not expect. No breakage, in excellent condition. Keep it comfortable, just need to get out a little. Thank the store.
Fits well, need to get used to the clamp on the bridge of your nose. Worth it for the price.
Good delivery and hét is a good product
It's super. Hold on well. Packed perfectly. Seller recommend
Great grip, comfortable wearing
Glasses as in the photo, on the large face look normal. A little twisted latches (waved during transportation), came in 25 ~ days. Latches are very tight, after 10 minutes there are already traces on the skin... If you wear them for an hour-bruises are guaranteed. Their money is worth
Received, everything corresponds to the description, with the store was not communicated, the product is devolen
Cool glasses, but they are really small, closer to children) but hold well
The store slowly sent out the glasses, although all their holidays passed and the rest of the sellers quickly sent out the goods. not a sociable seller, to the request to pack the goods better did not respond in any way. The rest of the package came quickly and the goods did not beat, although it was easily packed. The product in itself is great. Buy or Not, decide of course you.
Until a penny month about, hold well, shnobel does not hurt
Same as on picture
Velmi lahke but for nose drzia
Norms hold on the nose, everything corresponds to the description
Yes
The goods arrived safe, but the store sent for a long time. The parcel went a little less than a month, the track was tracked. And now about the product: it looks unusual and interesting. Suitable for those who wear round glasses and loves to stand out. The cons are also: Long Wear will not work because after 40 minutes began to get sick and because of the fact that there is no dough glasses sit not tight, but when running do not fall