SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool bodice, trusted comments and ordered for size more, i have 75b, ordered 80b, and did not lose, sat back to back, nowhere presses anything, looks beautiful, the chest visually increases, to the touch is pleasant, order will not regret)))
Very quickly ordered, but very small. But very grateful. Thank you.
On og89, opg 76 (usually wear 75 v/s): all back-to-back but came, in the chest is quite cramped but i think that it is carried and will be perfect, leopard 85c also sat well, but a little freer. I will wear both, the quality is excellent, the back looks very nice, the cups are dense. I think that if i took again, i would take 80c after all
Hi,thanks for all my order. all very good quality and exactly as I wanted.
Good material, looks great. Be sure to order one or two size more
I recommend. Very firm and feels good on skin. Sent the perfect size. Will buy more soon.
Prishol bra in st. petersburg in a month. Sew the quality of threads does not stick out where .. there is no extraneous smell .. 1 minus the cup is about the size of the floor smaller so that it is small .. the size c on java is not the third size and two. Two and a half that is the size of b.
Ordered 04.04, received 17.04. very fast delivery. The store is well done! Very soft. the only trouble is the smell is small. The parcel was tracked. on its og 92, opg 77 ordered 85c-came up perfectly. the purchase is satisfied. i ordered the size based on reviews. Thank you all
On og89, opg 76 (usually wear 75 v/s): all back-to-back but came, in the chest is quite cramped but i think that it is carried and will be perfect, leopard 85c also sat well, but a little freer. I will wear both, the quality is excellent, the back looks very nice, the cups are dense. I think that if i took again, i would take 80c after all
Very chic. Just otpad. I'll order more. Shipping fast
Good material, looks great. Be sure to order one or two size more
I really liked it. Sent the wrong address i wrote to the store he corrected everything. I advise!
Hi,thanks for all my order. all very good quality and exactly as I wanted.