SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool bots! For a long time I did not dare to buy, in the end I could not resist. And I do not regret it yet. On its insole 265mm took 44r-r-yes, a little bit more, but better Big than press, which is not uncommon here with Chinese shoes. That's why I was insured. Now they were carried, they became wide, and the fur crumpled, but I still like them very much! I go and enjoy myself. In the Frost, of course, they will not be dressed. But up to-5 is quite possible. You can and below, but the sole becomes oak and slides on ice. Super bots "both in the feast, and in the world"!
Top
Take on size larger
ботинки очень понравились. у меня свой 36 размер ноги, так вот заказанный размер сел отлично на плотный носок, нигде не давит!
Boots as in the description, look good, came whole. On the Russian 38 it is better to take a larger size, on a thin sock is very close. 8 more suitable for 37 Russian.
По отзывам ботинки на широкую ногу - это не так. Довольно узкие, но мех немного примнется. Симпатичные, но выглядят на свою цену
Ordered 30.09came 21.12
Awesome shoes!! Probably all the same there is no smell of skin, but do not stink sewn neatly on the leg sit beautifully. comfortable beautiful soft on, 24.5 cm took 40 sat perfectly. I'm satisfied! such cherries only me and the Queen to the store Thank you shop recommend
The shoes came. I 've been waiting for them. And really, they are beautiful, comfortable. Order will not regret. At 38 , 39 just as it should. Thank you. Everything came, let with delay but the store tried
The shoes were warm, a small smell. Fit in size
Shoes fire!! White-white. Soft, light. For a wide foot paradise. I did not expect such good quality.
Wonderful! Comfortable, light, beautiful. I bought such black and white, and completely happy! Go size in size
Boots are good, but it's not leather. At its 37 took 38. Fur is thin, on a cold autumn (I calculated)
I liked it. The sole is sinking. Soft. The size is just full, not small. Completeness is also at the level, not narrow. Very happy. For such money, a successful purchase. Thank you store! Recommend.
Look like in the picture, but I doubt that this is the skin, the store sent the goods for a long time
На 37 подошёл 38 размер. Вполне себе симпатичные ,но наверняка не кожа
Exactly the same as the description, went 2 weeks, a little bit small. Boots fire)))))
These are the second shoes already. The first ordered in white color are the same. Quality like, appearance good
Size fits. I'm happy with the purchase, I recommend.
Shoes ordered 41 size by 25,5 cm. The size of the length is suitable and on a wide leg with bones too. But the cut of the boot leaves much to be desired. The heel is cut out figured, very protruding back, when walking, the whole leg leaves forward and the fingers rest in the toe of the shoe and the heel remains flat. Well, look, maybe the skin will stretch a little in the ankle and it will be more convenient for the leg.
The parcel did not come, but I think it's delivery problems. The store is very cultural, returned the money, but asked when I received my shoes to transfer the money back to him. For now, the parcel is on the way 84 days, and a week ago it was announced on the tracker. Waiting.
Boots are cool! At its size 25.5 ordered 41-approached. Only a little wide. So need this consider when order 1
The skin is soft good, but they are not winter, as it is written, but autumn, fur is a thin rag.
Ботинки пришли в отличном состоянии, пожаловаться не на что!)Брала «зимние», понятно, что в морозы ноги замёрзнут, т.к. мех не натуральный, но если двигаться, а не стоять, подойдут до -10. С продавцом общаться необходимости не было. Покупкой довольна)
Shoes fire!!! Soft and comfortable, managed to walk, for the season enough! My foot size is 240 cm and the size I ordered came up perfectly!!!
Excellent shoes, took insulated at 23 cm perfectly approached 37 size. Come quickly. The quality is excellent!
Boots liked!!! Beautiful. Take 2 sizes larger. Cold, I regret that I took it without insulation. In St. Petersburg arrived in 2 weeks
Очень ждала данные ботинки, в связи с чёрной пятницей, долго шли . Но покупкой довольна, отличное качество. Размер подошёл, но немного хотелось бы посвободнее, поэтому берите на 2 размера больше своего, чтоб можно было надеть с тёплым носком, данную продукцию рекомендую!
Very good quality boots. As described. Took bigger size.
Boots are super, took 2 sizes more with an insole. They sat perfectly. The quality is excellent. Comfortable even for my problem legs. Thank you store. Recommend
Boots are cool, very light. At its size 40, ordered 41, sat perfectly. Not a lot is wide in the foot, but it's not critic, you can also wear a warm sock. So who has a wide foot order boldly. The material is most likely Eco Leather, normal quality, but it is not genuine leather. Thank you to the store, very satisfied.
The shoes are soft. On the leg with bones is good. At 36 size 37 is excellent. The truth is doubtful that the skin. And the sole is rubber at all. But the legs are comfortable. Look good.
In c-pb came in 12 days. Good shoes, correspond to the description, are made neatly. I took it on a dimensional grid. On a narrow foot 24.5 cm 39r-r just back to back.
Boots are comfortable, soft, of course not leather, but odorless, good fullness, took on 38-39 size, came just right. Thank you to the store, came quickly, weeks for 2-3
Ordered 11.11, sent 12.11, and 21.11 received. delivery to Moscow is very fast. Shoes as in the photo and in the description. I ordered the size table, everything came up. They came in perfect form. the color is snow-white. Feels comfortable. But in reality I will wear it in the spring. while everyone is happy. Price-kind-excellent. They did not communicate with the store. Parcel tracked
They're perfect! Soft, stitched, the leg is very comfortable! Arrived in just 10 days! Thank you!
Came quickly. all as in the picture. no scratches, no traces of glue, etc. were well packed. I plan to wear in spring and autumn, it will be cold in winter. There is no unpleasant smell. At the foot of 24 cm took 38, with a warm toe just.
Excellent shoes, look fire. On the leg like toy. At 23,5 cm on the foot ordered 37. Came up perfectly. Like a hike on the skin, but not sure
At 39 large even with a toe (on the insole my size is 26 cm). I recommend to buy. Very comfortable! I did not communicate with the store.
Пришли быстро с лёгким запахом, который быстро выветрился. Качеством и ценой довольна. Брала за 1800 с купоном
супер, на 39 взяла25,5.можно было и 25 взять
Мои ботинки так и не пришли,но продавец вернул деньги. Спасибо продавцу за обратную связь.
Quality is good. Soft, light, wide and comfortable. At the foot of 24 cm took 39 with a margin on a warm sock and fur insole. If without such requests, you could safely take 38. Walking in them for a couple of weeks. Rains withstand
Such as in the photo, warm and comfortable. At its 39,5 took 41 and normally. A little left shoe crumpled as it lay just in the package unfortunately. quality is OK, I think they are Max for 1 season. it is better to add more money and buy ECCO
At 40 size (26 cm) Here approached 42 (also 26 cm) soft Pu, but very gentle, thin material. In general, very cool for this price. Thank you!
Purchase is happy!! the fur is warm! fit on a wide leg or on a warm sock. on 40R took 41R sit perfectly.
товар, к сожалению, в Беларусь не пришел, али через спор вернул деньги
Boots are chic. The size is the same as the store's size grid
Boots 41 size (25.5) took on a foot of 25 cm with a margin of 0.5 cm. On the grid of the store. But they are size in size 41 Russian. Insole in the photo 26.5 it and I will use it to wear at least somehow (((. Its size is 38. Boots are very voluminous, the grid is not correct. For what I shoot a star. Shipping fast.
Perfect, perfect, perfect. Love the boots and the quality. ⭐️⭐️⭐️⭐️⭐️