SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
тапки отличные! Рекомендую! Продавцу спасибо!!!
Нога 27.5 и высокий подьем подошли. Все хорошо.
Ordered 07.07, received 20.07, packed was together with other orders, got without damage. Fully corresponds to the description and photo. Light, soft, very comfortable sit on the leg. They look great. I ordered another pair. Product and store recommend.
It's like the description. Delivery is fast, the track was tracked to the Mail itself. Thank you.
Took on the foot 27 cm. Not quite guessed with the size. One finger sticks out. Quality is good. Recommend
Товар пришёл быстро! Без повреждений! Качество не плохое! Мягкие и удобные , маломерки..
Товар соответствует описанию. Размер подошёл!!! Советую!
The size is small, took 46 to 45, were small for 1 size. Natural leather.
Delivery to the Moscow region is two weeks, it's prompt. At its 43.5 size, first ordered on the grid of the store 10 size, it seemed by a centimeter small. In the rise was excellent, but the feeling that the little ones did not leave me. I ordered 11 numbers, on the same grid, now I see that they are great in the rise, on the foot sit very freely. The foot is not wide, all European shoes are labor-free.
It's okay. Leather .... Recommend
It's been 15 days. I ordered the 45th size, I wear it. Quality acceptable.
Thank you very much to the store! Sneakers above all praise! Soft, sit perfectly on the leg. The size is exactly at my 46 melted...)))) arrived quickly, the track number was tracked to the Mail. ordered more sneakers Bonn. So, in a wonderful way, sneakers and sneakers were in the same package. In general, very satisfied with 100500% !!! Thank you very much to the seller! Good sales!!!
The quality is excellent. Delivered quickly. Took on our 44 size. They went perfectly.
Color a little different
Nice and soft slippers. quick delivery .
8 points from 10, looks the same as in the picture. Just fit not perfectly. i hope that using it it fit better...
Chic sandals, really liked, thank you to the store!!!! Ordered along the length of the foot, came perfectly, it came very quickly. Once again, thank you so much!!!!
The product corresponds to the description, normal quality. Upper skin. The size corresponds, but the platform itself is unstable, it is possible to turn the leg. Thank you for the gift-laces, the little thing is nice.
RA Zmer does not match, the quality is so-so. Their money is worth
Today we got it, everything is fine. Totally approached. Thank you so much!
Slaps of excellent quality. Natural leather. At 42 size you need to take 44 size. Malomerit. According to the reviews took 45, bolshevats.
Good and the store is excellent and arrived quickly
The parcel came very quickly, trained in 3 weeks from the moment of order. Ekaterinburg recommend this store
Here is a great super advise the store and the goods
Sneakers are good, size is in size.
Sneakers are good, you can safely buy. Up to the Moscow region in 17 days, from the moment of order. Before that I bought from another store for 1200₽ factorydirectsales store, But this seller is better and cheaper. The sole is softer and there is a line along the edge.
Malomerit. At 41 ordered 42. And then slightly small
Slippers are cool, they look exactly like in the photo, the quality also liked it. Top-natural leather, more precisely split. The only thing is bigger. I took my son on a foot 24,5 cm size 7, according to the store's table, he should be 25 cm on the insole. In reality, 26,5 cm. We are not upset, teen son, the leg grows, and you be careful!
Thank you store slates very good
Excellent.
Malomerki
Comfortable fit
Sneakers on their money are just super! This is my 3-and sneakers, enough for intensive operation of the year for 2!!! Upper leather, the sole is elastic and soft! I wear 44-45 size took the biggest, came up perfectly!
Excellent, as in the photo, the dimensional grid clearly corresponds
Did not fit!
Very small. At 43 the size took 10 (44) and they are very small. It was necessary to take 11.5.
On one sandals, the nappspook is cut and not painted. The second one is OK. I'll open a dispute, it's marriage.
Cute, but very wide. On a narrow/normal leg, I do not think that they will fit. In St. Petersburg came very quickly
It's been a month. The item is excellent in line with the description, the quality is excellent. Thank you.
Slipper fire, but the package was opened, not glued
Flip flops of good quality, wear 44 size, ordered 46, exactly according to size, choose according to foot length. Quarantine delivery 29 days from the date of order. Seller recommend.
Excellent sneakers, for the Russian 42 r-r ordered 9.
Thank you, great item! Fast delivery-to Novosibirsk in 3 weeks. Quality pleases, the color is deep beautiful, very comfortable and light! On Russ. 42 size (wide stop) took 44 (on the table)-the right thing! The husband is happy, the son now wants the same!) the store once again a lot of thanks for your goods, for such an expeditious delivery. Ahead another order, now for son))
All right!!! Thank you!!!
Leather sandals
The product came, excellent quality, conforms to the description, the store is sociable, good. The goods and seller recommend.
Very nice finish, pleasant feeling at the foot
❤❤❤❤❤Great! It's just great! I will order another!!!
Excellent and customized
Checkers what you need! This will now be my trucker slippers