SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag fire! Quality at altitude! Inside there are two pockets, one with a zipper, the other is open. Thank you. Recommend.
The bag is well packed, inside the vacuum bag, so that the bag does not crumple. beautiful, I recommend
My Sister will love it I am in love with it.
Hermoso
This bag is very cute.
Thank you. The bag is perfect! Shipping fast.
Like to make you satisfied
No one strap ring
Handbag super as in the photo, packed perfectly.
Bag perfect dazzling satisfied very
More beautiful than the picture. Love it.
WOW,CILLER BAG,THANK YOU
Hermosa cartera, elegant
In the photo there is a buckle, live it is rougher, without a cut The bag smelled a little, uncritical For its price is an excellent product
Ultra Fast shipping
Nice
I love, good quality :)
Beautiful b bag
sim chegou rápido só não gostei que veio estragado fiquei muito triste
nice
love this bag
The article arrived broken
The bag is generally awesome, it looks stylish, fashionable, I really like it, the goods generally came quickly, within two weeks, even did not expect, to the Krasnoyarsk territory, although I did not communicate with him,
Loooooove it ! It’s an amazing bag!!! The clasp is so sophisticated and cute ! Recommend! Fast shipping. Thank you store
.
Very well packaged. Super small bag
Cool handbag, came quickly. I'm happy with everyone!))
good bags
Very nice bag, I love it but there is a bent on the lock, for sure the lock won't hold long, I don't see any way that I can fix it but it's still a super nice bag. Dear store, please make sure to double check the bag before to ship it because I see on others reviews people were stating the same issues. Thanks.
Super beau
ㅇ
I arrive in less than two weeks, the bag comes identical to the photo
store shipped fast came in less than 2 weeks nice product no smell,just a little bit bent at the lock but it's negligible,well packed ,no damage,I will definitely buy again from this seller
very nice bags thanks to the stores.
nice one
Love the bag.
Well) (
very beautiful bag
Don’t look nice
realy nice
The second I ask. It's beautiful.
nice and small
In any case I like the bag it is super beautiful I recommend you
Took to long to get here and they don’t know how to respond
Классная сумка, качественная фурнитура. Небольшая по размеру. Очень стильно смотрится, своих денег точно стоит. Рекомендую.
Am happy thank you to the store
Not exactly like the pic but still very cute and nicer than I thought it’d be
nice quality
Beautiful!
Very nice