SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ניראה מעולה כמו בתמונה משלוח מהיר בתקופה זאת !!
Thank you, I'm delighted! Fast delivery and the bag is wonderful! Recommend
Leatherette is not the best quality. The model itself is good, a bunch of different departments and a pocket, a compact, but roomy handbag.
The quality is very good but the shipping took a long time
I liked the bag very much. Thank you. A little smell, but I think it'll blow out. Just like the picture. Came in two and a half weeks
Handbag good not big thought will be more, but over the shoulder but it will be good, I got safe and sound, inside the trigger, soft
The bag corresponds to the description, the quality is at altitude! But the store sent the goods only one month from the time of order!
The color is the same as in the picture, the camera does not transmit, the skin, I liked it very much, the delivery is fast, packed well
Delivery in covid19 period
Better than I expected. Good quality. Great packed. No smells, noises. Pockets more than in the description. I really like it. Seller recommend.
Good looks very cool soft, recommend
Shipping is very long because there was no stock of the right color and Chinese new year. And the Russian Post lost the parcel safely. For a very long time I had to open a dispute, all the time has passed, but urah this morning I received it
Less than in the photo
Arrived in 2 months, in perfect condition, but missing the loop.
The bag looks beautiful, but not leather as the description says. If there is a leather roomy bag with normal price, I will still buy.
Nice bag, I'm delighted
The bag is very good, many compartments, comfortable.
Ordered 01.03 in Kiev came 27.04. That's when the bag was still sewn, because there was no color I wanted. The bag is great, mom is happy. She looks small, but she's very small. Lots of pockets, roomy middle. The only thing, I read reviews about the handles that fall off and the mother of nosiah sumeu only on the strap. In principle, that's what she wanted. I recommend to buy. The store is very sociable.
Package and content in good condition. Thank you
Thank you. The goods arrived .. Bag of good quality. Corresponds to the description .. The package was damaged, but fortunately the bag was not damaged.
Delivery to Dnipropetrovsk region, Ukraine, 23 days. Genuine Leather. In the live looks better than in the photo. Very neat.
Excellent bag, comfortable, spacious, many different compartments.
Thanks for the item and for the gift, all packed perfectly, the bag is good, store recommend
I liked the bag very much. She's even prettier in real. Well packed. All right. The shoulder strap is also in place. And the bonus in the pocket. Thank you, you're good!
Prima is chic and a good quality
The bag is great. The price ratio is the best quality.
Color, quality, appearance match. Neat handbag made of soft ecoleather. Super!
Beautiful and cool bag!
Bag came without shoulder carrying belt
Is perfect
Ordered on March 2, received on March 27 in Omsk. Packed well, inside air bag. No smell. The seams are well sewn.
The bag is nice and cute. thought it would be biger.
Many pockets, seams smooth, strap included, fast shipping
Ordered his wife's purse. Long sending because of the virus, had to agree to another color, the ordered color did not turn out, agreed to black color. The quality of the bag at a glance is good, we will live-see. Seller recommend-responsive.
description conforme
OK
Very small damage the quality is very good.
ㅂ ㅐ shipping is a little late will ㅃ ㅐ and OK
Great handbag, many compartments, roomy, I advise.
The big is amazing and there is a gift inside. It it wrapped very beautiful and the shipping is very fast. I ordered twice and I recommend this store. Thank you
The bag is cool. Soft, seams smooth, does not smell. Good. Thank you to the store. Recommend it. They put an elastic band as a gift.
Great bag. Recommend it. It's only been a long time. Packed perfectly, inside the package with air, not even bothered at all.
A super beautiful bag! Good quality! Super happy with it. Carefully packed!
Very beautiful bag, wonderful color, a lot of pockets, I am very satisfied with this purchase. Thank you store!
The bag of course is not leather. Pretty voluminous inside. But the central zipper is only 24 cm.
EXCELLENT VERY FAST HIGH QUALITY
I liked the bag very much.
I liked the bag, looks small, but what should fit. Well packed, not worth it. No specific smell
The color matches the photo, the skin is soft does not smell, sewn well.
Missing arm chain