SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Handbag is what you need, small, but roomy ....
A good handbag, small and not small. a long handle can be clung to metal short handles at the base, the other will not work. thanks.
The bag is super. Not small and not huge. Color as in the photo. Well packed. No creases. Thanks for the little surprise. To Moscow it took days for 7.
No tiene donde enganchar la cuerda Larga...??? Bonito, robusto. La cremallera o cubre toda la parte superior
Fast shipping. Very nice handbag. Small size, quality, the color is pleasant. I love)))
Great bag. All seams are even and neat. Without lining.
Received my order and bag as per picture.
Order did not send. But the money was returned
Fast delivery! Very good quality and colour is beautiful
Хорошая сумка, интересный дизайн
Very well I recommend this article
The order came quite quickly to Hmao. The first impression was good-the kind of goods matched the photo. Hard "eco" "leather". The bag itself in style and capacity was pleasant. Handles are short, medium and long in the kit. But in a few days these very pens have already been shabby and begin to creep.
The bag is very good and interesting. Brought exactly such as in the picture. Well packed. Delivery is very fast. It seems to me 3-4 days Brought the courier.
It came pompous. Full refund was not given. :(
It's such a picture, but I'm gonna stop buying bags because of the smell so strong they have
Very satisfied, sewn neatly! Stylish, the tablet is placed
The bag is beautiful, but the long handle is very strange attached)
Good handbag, comfortable. I came with a little bail, but in a couple of days I recovered. I did not communicate with the store, I came quickly.
とどく of goods but looks more はやかっ was. ながい thong or some cha ちく なぐ please check where you don't know well. Fray after also たしょう. Even this ねだん is so very まんぞく!
Fantastic, lovely, thank you store
Impressed, very neat bag. Recommend. Color and quality matches!
The bag is not large, medium. But the quality suits me completely. Fully corresponds to the description and photo
The bag is slightly smaller than I expected. Delivery per day Tria
The bag exceeded expectations! Leatherette is excellent-keeps the shape, does not crumple and does not break, looks like natural leather. Threads do not stick out. Fittings are quality. The bag is roomy! I drive with her now every day))
Very comfortable bag, looks stylish. I got it quickly. thanks to the store.
Цвет скорее бежевый, чем серый. В общем неплохо
A good bag, a little harsh, but not critical
jestem bardzo zadowolona, torebka świetna, przesyłka dobrze zabezpieczona. polecam
Very nice though I said it was fur but it's not. I like it very much and good price. I 'd like you to come with label
Too compliant than in the photo
The bag is cute, but the quality is cheap leatherette. If you are not confused, then everything is OK. At first there was a little smell. Weathered.
Super! April 3 ordered, 15th came. Thank you
Bag grade
A good bag, as in the photo, the quality is good, it is really not clear how to attach a long belt to the round holes. The size is slightly smaller than expected. Delivery is slightly less than three weeks.
Крутая маленькая сумка за свои деньги. Цвет офигенный, насыщенный. С продавцом не общалась . Пришла до Ростова примерно за 3 недели.
It came quickly, the bag is super
The quality is excellent.
Delivery is exactly 14 days. The bag is excellent, there is a small smell of artificial leather, I hope it will fade out. And so everything is super
Good, beautiful, I need what I need, sorry badly processed top edges, from the experience of previous bags I know that they can break
a little smaller than I thought, but otherwise everything is fine. Packing was very simple, but no wrinkles. Thanks!
The bag is small, went 24 days, very comfortable.