SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 4colordress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://4colordress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jeans are cool. Long, but you can shorten.
У меня эти джинсы в темно-синей и светло-синей расцветках, заказала еще черные, такого же размера соответственно, но пришли намного меньше и по длине и в талии. Отправлять возврат в Китай бессмысленно, а удобный возврат не предусмотрен. Обычно заказываю вещи, в которых 100% уверена, чтобы не пришлось возвращать, а тут такое…
отличные джинсы, сели идеально на от 68, об 98, обхавт бедра 57, длинные на рост 168, буду подшивать, единственный минус- к ним всё липнет!
I order the second. Very comfortable jeans both to the touch and to the landing. Height 176, length below the bone About 97 From 76
size very small
I order the second for my niece. She really likes, worn well, comfortable. At the very same time there are such, the second year I wear
The site does not match the sizes, the first time I ordered the size 29 for 5-6 x-perfect, the second time I ordered 5-6 x already positioned as 32 size, and sent jeans that are smaller than ordered size for 3 with a tag 32! In the return of goods and money refused, it turns out that the goods are not good. Money is thrown out, and the store is good, jeans have sold, money has received! DISGRACE! Don't risk it!
Ordered a second time! The same size ordered, but came much smaller! I'm upset ((((((
I took the same model, the same size and color, and the firm, as before, turned out to be thinner and the length is much larger, I will have to sew with the growth up
never received product. money refunded
I bought a second pair of these jeans, in the size table the length of 28 and 29 sizes are the same, in fact the length of the trousers is 29 sizes much larger
The fabric is thin. On the right leg of the hole and stick out threads, marriage.
плотно сидит на бёдрах, штанины широкие. с продавцом не общалась.
Very narrow in the waist. I couldn't wear it. The quality of the pants is good. The material is dense.
On my parameters (height 164, waist 70, hips 90) jeans sat medium. In the groin folds. The waist wants to sew a little. They were long. The pants are not as narrow as in the photo, wide. The fabric is quite thin, not denim)) The waist is straight High, did not expect. They did not communicate with the store. Sent quickly, delivery 3 weeks in general parcel.
I'm not buying it for mom for the first time. On the parameters 67/98 I take the size of 28-sit perfectly. True, my mother is thin, just hips are wide. These already 3-tyi jeans-wears almost without removing.
очень классные ,мне нравятся).На ОБ 98 взяла 29,все ок
джинсы в принципе нормальные, но там не присутствует стрейч, они не тянутся, поэтому мне оказались малы, жаль, продавец положил подарок
Cool jeans. In size, everything came up. Thank you so much to the store. I recommend, you will not regret.
Good panties, according to the size
I took the same from this store, only dark. These are different in quality, not very look
On the parameters 70-100-168 (waist-hips-height) size 30 sat tight, like skinny jeans, length full, seams neat, zipper flimsy
Jeans are consistent with the description. Medium density fabric, soft. The color is not pure blue, but with a serinka, but still beautiful. On the parameters ot-78, ob-102 the size of 31 villages is ideal. The store put a small gift.
Mom's long jeans. 179 is great. I am delighted
Everything is super.
♀️
Not stretch. Sewn well.
They are not narrowed as in the photo, the quality is not bad. The store's dimensional grid corresponds to
джинсы порадовали,сели отлично на об 114 и от 86 очень комфортно. правда при моём росте 167 длинноваты,но это не проблема.